Service Account Manager - WEMEA Region

To accelerate the growth of the Service Business Unit in the WEMEA region, we are seeking a dedicated Service Account Manager (SAM) with strong technical and commercial capabilities. This role is critical to unlocking market potential and driving service sales to very ambitious target, following a structured onboarding period.

• Develop and execute strategic sales plans to grow service revenues across the WEMEA region.
• Promote and sell complex service offerings including Upgrades, Retrofitting, Digital Packages, Obsolescence Solutions, and Spare Parts Kits.
• Collaborate closely with Regional Subsidiary teams to enhance service visibility, reputation, and credibility at customer sites.
• Identify and cultivate new business opportunities within existing and new customer accounts.
• Maintain strong customer relationships through regular visits, technical consultations, and value-driven proposals.
• Provide market feedback and insights to support service portfolio development and innovation.

• Minimum of a technical high school diploma; a Bachelor's degree in Engineering, Business, or a related field is preferred.
• Solid technical foundation, ideally within industrial or food processing technologies.
• Proven track record in service sales, with the ability to position and sell complex service solutions.
• Proficiency in English and Italian; additional languages are a plus.
• Demonstrated experience working in international markets and multicultural environments.
• Empathetic, outgoing, and customer‑oriented, with strong communication and relationship‑building capabilities.
• Goal‑oriented, capable of working independently and achieving objectives within defined timelines.
• Comfortable interacting with various departments including engineering, operations, and finance.
• Willing and able to travel extensively, up to approximately 120 days per year.

Ready to engineer a better world with us? Apply today and let’s build something extraordinary together.

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. With more than 18,000 employees in over 60 countries, GEA offers challenging tasks, a positive working environment in international teams, and opportunities for personal development and growth in a global company.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.