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Digital Assistant
Job in
Town of Italy, Penn Yan, Yates County, New York, 14527, USA
Listed on 2026-01-22
Listing for:
Costa Crociere
Full Time
position Listed on 2026-01-22
Job specializations:
-
Retail
Ecommerce, Customer Service Rep
Job Description & How to Apply Below
Overview
Costa belongs to the Carnival Corporation & plc Group, listed on the London and New York stock exchanges, the largest cruise company in the world.
Costa, the only Italian cruise company flying the Italian flag, has been sailing the world’s seas for more than 75 years, offering guests a different destination every day through unique experiences on board and on land.
Responsibilities- Figure ricercate: – Digital assistant: the Digital Assistant is responsible for managing shipboard retail communication services (Internet), the Costa App, and onboard digital platforms. The role aims to ensure a seamless and positive guest experience by providing efficient support with Wi-Fi access and Costa App usage, while also exceeding the revenue and satisfaction targets set by the Company.
The ideal candidate has a Secondary School degree, minimum of 1 year experience in retail or guest service roles, ideally within mobile phone or consumer electronics stores and a strong knowledge (at least B2 level) of English and Italian + a third language (at least at B1 level).
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