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Lead Service Designer - Customer Experience & Strategy
Job in
Easter Howgate, Penicuik, Midlothian county, EH26, Scotland, UK
Listed on 2026-03-02
Listing for:
fortice
Full Time
position Listed on 2026-03-02
Job specializations:
-
IT/Tech
Digital Media / Production
Job Description & How to Apply Below
A global consultancy is looking for a Lead Service Designer in Edinburgh. This role involves leading the design of customer experiences across various touchpoints and collaborating with stakeholders to create effective service solutions. The ideal candidate will have a strong background in human-centered design, with proven experience in user research, journey mapping, and prototyping. Robust communication skills and the ability to work independently are essential for success in this project-oriented role.
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