Hospital Administrator

Pendleton Veterinary Clinic serves our clients and community by offering an expanded range of services and surgeries such as splenectomy, foreign body, c‑section, pyo, laceration repair, and even the occasional porcupine quill removal! Pendleton Veterinary Clinic strives to provide the highest quality veterinary care and customer service for you and all of your pets' needs. We are a close knit team who work hard together and also do fun things together as a team.

We go bowling, have special food days, take different classes, and even have a book club. We are in a small community and we know most of our clients personally; we see them every day. It's a great privilege and responsibility to be trusted by our clients and everyone on our team takes that responsibility seriously. Learn more about us here:

We also serve the veterinary clinic for Blue Mountain Wildlife where we will treat a variety of wild birds and raptors in the hopes of rehabilitation and release back into the wild.

This is a critical position that plays a key role in driving the performance of a veterinary hospital. It creates, drives and maintains a practice environment that facilitates the delivery of quality, compassionate, and efficient healthcare to animals. This position oversees the business and staff aspects of the practice and has responsibility for all support and operational functions, such as human resource, financial, operational, and business activities.

In partnership with the Medical Director, this position communicates a vision of excellence and oversees a profitable operation.

• Foster a culture built on our values:
  Respect, Learning, Do the Right Thing, WOW Service, Fun.
• Partner with the Medical Director to create and drive a practice environment that facilitates the delivery of quality and efficient health care to animals.
• Lead the creation and maintenance of a collaborative, high‑performing, and positive workplace culture.
• Organize the health services of a hospital or healthcare facility. Serve as the point person for all day‑to‑day functions of the practice.
• Assist with all strategic business development and operational planning efforts.
• Oversee all departments that support the business side of the hospital with a focus on business financials, growth, and human resources.
• Responsible for the financial performance of assigned hospital(s). Guide the creation of financial strategies and goals to achieve hospital profitability. Monitor and drive achievement of financial goals. Provide regular updates to the hospital team and inspire employee ownership of the hospital’s financial performance.
• Track data on assigned hospital(s) including daily revenue, average invoice amount, number of invoices, and labor costs. Prepare reports and written summaries of the hospital’s performance and provide updates to key individuals.
• Coach, manage, mentor, and train direct report staff. Provide continuous performance management, recognition, and conduct employee performance evaluations. Address performance and/or behavior issues, clarify expectations and provide feedback. Provide overall guidance to and mentor the hospital team.
• Support staff growth and development. Encourage staff to seek educational opportunities incorporating job‑related training in addition to mandatory training.
• Participate in the recruitment and selection of hospital staff. Provide orientation to outline job requirements and expectations, policies and procedures, and proper use of tools and equipment.
• Build relationships with local general practices and community leaders to market the practice.
• Work with hospital team(s) to create marketing programs to support the business model and strategic goals. Ensure marketing procedures are implemented, followed, and tracked accurately. Assess the effectiveness of marketing programs and promotions and make adjustments as needed.
• Manage human resources related issues. Maintain current knowledge of state, federal, and local relevant employment law and ensure legal compliance.
• Partner and assist with the doctor and medical teams and medical support staff. Oversee and assist with…