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Guest Services Leader & Experience Architect

Job in Penarth, Vale of Glamorgan, CF64, Wales, UK
Listing for: RC HOTELS (PTE.) LTD.
Full Time position
Listed on 2026-02-01
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Event Manager / Planner
Job Description & How to Apply Below
A hospitality organization in the United Kingdom is seeking a Guest Services Manager to oversee daily operations and lead the team. The ideal candidate will have a background in hotel management, with at least 5 years of experience in a managerial role within the service industry. Responsibilities include training and development of staff, budget management, and ensuring a high level of guest satisfaction.

A strong grasp of Quality Management processes and the Opera system is preferred.
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