Copier Technician; Printer Maint, JAC

RESPONSIBILITIES

• To provide on-site service related activities at customer’s premises, including but not limited to:
  
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• Perform corrective maintenance work on Multi-Functional Printer (MFP).
• Perform on-site service repair/troubleshooting for both Hardware and Software on MFP.
• Update of all completed Service Jobs into CRM and clearing of Parts used in SAP system.
• Machine setup (including Printer Driver installation & Setup Scanning [Email/PC]) for customer’s newly purchased MFP at customer’s premises.
• Provide administrative support to the service team, i.e. report updating, collection of payment, ordering of service parts, and etc.

• Possess GCE ‘N’, ‘O’ Level, Diploma Holder or equivalent.
• 2 to 5 years of product management experience in copier including troubleshooting of equipment.
• Possess Class 3 driving license.
• Sound IT knowledge in software.
• Strong product technical knowledge in MFP, ECR/ POS.
• Good communication and interpersonal skills.
• Customer Service oriented structured and organised approach with attention to detail.
• Able to work independently and make decisions, escalating where and when necessarily and appropriately.

Please submit resumes to  with the following details in MSWord format:

• Position applying for
• Current remuneration
• Expected remuneration
• Notice period

Jason Chow Yew Fai

EA License No : 06C4642

EA Reg No : R

We regret that only shortlisted candidates will be notified.