Customer Service Ambassador JL

Overview

Job Title:
Customer Service Ambassador (3-Month Contract)

Are you friendly, outgoing, and passionate about sustainability? Join us as a Customer Service Ambassador and play a key role in supporting Singapore’s Beverage Container Return Scheme (BCRS)!

This is a great opportunity to engage with the public, promote environmental awareness, and contribute to a cleaner, greener community.

The Beverage Container Return Scheme aims to:

• Increase the recycling rate of beverage containers
• Reduce waste and carbon emissions
• Raise consumer awareness on the importance of recycling
• Encourage good recycling practices

Under the scheme, a 10-cent refundable deposit applies to all pre-packaged beverages in plastic and metal containers (150ml to 3L). The deposit is fully refunded when customers return empty eligible containers at designated return points, including Reverse Vending Machines (RVMs).

As a Customer Service Ambassador, you will be stationed at designated Reverse Vending Machine (RVM) locations during operational hours to support public engagement and ensure smooth on-site operations.

• Educate members of the public on identifying eligible BCRS containers
• Guide residents on the correct use of Reverse Vending Machines
• Encourage proper recycling behaviour and answer basic queries
• Monitor RVM usage and report operational issues to supervisors/vendors
• Maintain a positive, approachable, and neat appearance
• Ensure the deployment area remains tidy and safe

• Able to commit to the full 3-month period
• Willing to work evenings and/or weekends
• Flexible to accommodate last-minute schedule changes
• Comfortable standing for extended periods
• Punctual and committed

Work Schedule:

Up to 5 days per week, 40 hours per week (Roster will be provided)

• Friendly, confident, and comfortable engaging with the public
• Clear communication in English
• Basic understanding of recycling or environmental initiatives preferred (training provided)
• Open to all, no prior experience required

• Be part of a meaningful environmental initiative
• Gain valuable public engagement and communication experience
• Make a direct impact on sustainable practices in Singapore

If you enjoy interacting with people and want to contribute to a greener future, we would love to hear from you!

Justin Lee
Registration No: R
APBA TG Human Resource Pte Ltd
EA License: 14C7275