Operations Liaison Assistant

Key Duties

• Act as the main liaison between internal departments and external stakeholders to support daily operational coordination.
• Handle incoming enquiries, follow up on requests, and ensure timely communication of operational updates.
• Prepare, update, and maintain operational documents, reports, and records accurately.
• Assist in coordinating schedules, manpower arrangements, and operational activities as assigned.
• Support issue tracking and escalation, ensuring smooth workflow and compliance with company SOPs.

Requirements

• Diploma or equivalent qualification in Business Administration, Operations, or a related field.
• Prior experience in operations support, coordination, or administrative roles is preferred.
• Good communication and interpersonal skills to liaise effectively with internal and external parties.
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable with system updates.
• Organised, detail-oriented, responsible, and able to work independently and in a team.