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IT Service Desk Tech II - Escalations & Expert
Job in
Pella, Marion County, Iowa, 50219, USA
Listed on 2026-02-15
Listing for:
Pella Corporation
Full Time
position Listed on 2026-02-15
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading window and door manufacturer is seeking a Tier 2 Service Desk Technician to provide technical support and exceptional customer service. This role involves resolving technical issues, supporting Tier 1 technicians, and maintaining high user satisfaction. Candidates should have 5+ years of IT support experience, strong troubleshooting skills, and a commitment to continuous improvement. Join a company recognized for its innovation and employee satisfaction, based in Iowa, and contribute to our mission of excellence in service and support.
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