Area Supervisor

Join to apply for the Area Supervisor role at Ross Stores, Inc.

Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores and a Fortune 500 status. Our focus is to bring customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings while creating a fun and exciting treasure hunt experience.

As Part Of Our Team, You Will Experience

• Success:
  Our winning team pursues excellence and continuously learns and evolves.
• Career growth:
  We develop industry‑leading talent because Ross grows when our people grow.
• Teamwork:
  We work together to solve hard problems and find the right solution.
• Commitment to Diversity, Equality & Inclusion:
  We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger.

Our Corporate headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are dedicated to continuous learning opportunities and development for all team members.

As a member of the Store Leadership, the Area Supervisor is responsible for a specific, assigned area of the store as well as overall operations and supervision when acting as Manager on Duty. Responsibilities include opening and closing the store, supervising associates, maintaining a friendly, easy‑to‑shop environment, ensuring proper merchandise presentation, and supervising company operational processes.

• Prioritizes safety and practices safe behaviors.
• Maintains high awareness on the sales floor, correcting or reporting unsafe conditions.
• Secures building access, electronic article surveillance daily checks, cash office security, armored carrier pick‑ups, and register area.
• Removes clutter and ensures clear egress to emergency exits.
• Ensures customer safety through accident prevention, reporting, and emergency procedures.
• Tests all fire alarm systems as scheduled and responds to after‑hours alarms when requested.

• Treats all customers, associates, and leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times; recognizes associates in company programs.

• Represents and supports the company brand at all times.
• Maintains a professional appearance and ensures associates adhere to the dress code.
• Keeps all store areas clean, well‑maintained, and merchandised to standard; performs daily trash removal.

• Ensures recovery, sizing, and markdowns meet company standards through instruction and follow‑up.
• Responsible for receiving merchandise trucks and all non‑merchandise inbound deliveries.
• Processes merchandise promptly and maintains stockroom cleanliness and organization.
• Assists in placing merchandise on the sales floor and secures back‑stock per policy.
• Promotes loss prevention through customer and associate engagement and heightened awareness.
• Encourages compliance with monthly presentation guidelines and facilitates floor moves and signage.
• Assist with re‑wraps as needed.

• Maintains a large customer‑service presence on the sales floor and engages in loss prevention awareness.
• Safeguards confidential information and merchandise.
• Maintains the Public View Monitor system and performs “Code 50” package inspections.
• Executes company best practices to maximize productivity by minimizing steps and touches.

• Ensures associates perform front‑end duties to company standards.
• Maintains pace, energy, and presence at the front end, managing the line to expedite customer wait time.
• Trains and coaches associates on cash registers, shortage control, and other front‑end procedures to meet friendliness and productivity standards.
• Controls associate break schedules and ensures all equipment functions properly.
• Makes sure sell‑ability of merchandise and specialty racks remains high through proper “Scan and Bag” best practice and merchandising.

• Maintains cleaning and cleanliness of fitting rooms.
• Audits all fitting‑room garment tags…