Dme Coordinator

Overview

The DME Coordinator is a trained member of the physicians' team, working with all health care professionals in delivering patient care. The DME Coordinator is responsible for all matters related to and concerning DME within the clinic. Including, but not limited to, fitting, refitting, custom measurement, patient education, prior authorization, collection of co-ins/deductible, and patient satisfaction.

• Provide fitting, patient education on application, use, care, and expected outcome for products as indicated by the physician instructions and manufacturer recommendations.
• Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portion.
• Ensure all necessary documentation and authorization is obtained as it relates to payer requirements.
• Track, maintain, and order inventory for one or multiple locations.
• Actively promote and foster excellent relations inter-departmentally and with external case managers, payers, suppliers, physician clinical staff and surgery personnel.
• Ensure compliance is maintained by documenting custom measurements, ABN's, MAE's and LMN's as needed.
• Ability to work with a team of DMEPOS Coordinators and Billing Specialists.
• Other duties, as assigned.

Required

Education:

• High School Degree or Equivalent (unless located in a state that requires licensing)
• Professional health care experience preferred but not required

Preferred Education

• Athletic Trainer
• Certified Orthotic Fitter
• Certified Orthotist
• Medical Assistant

Minimum Requirements

• Aptitude for learning quickly
• Working knowledge of word processing, spreadsheets, and databases
• Moderate alpha and numeric data entry skills
• The ability to work quickly and accurately, and pay attention to detail
• Excellent skills in verbal and written communication and patient care
• Judgment, decision-making, and time management skills
• Ability to organize multiple projects and assignments at once
• Must pass drug and alcohol screening

Knowledge, Skills, Abilities, And Experience

• DME or orthoses related medical experience
• Knowledge of Anatomy, Physiology, Medical terminology, Insurance Claims, and Insurance Benefits
• Biomechanics
• Experience fitting DME devices
• Knowledge of medical billing/collection practices
• Basic medical coding and third-party operating procedures and practices
• Ability to establish and maintain effective working relationships with physicians, patients, employees and the public