Dispatch Officer

General Purpose

Receives and transmits emergency and administrative messages over a combined police, fire, and medical communications systems.

Works under the general supervision of the Chief of Police or designee.

None.

• Plans, organizes, and performs work according to standardized procedures.
• Receives telephone, radio calls and mechanical alarm signals for police, fire or medical emergency services.
• Enters information into Computer Aided Dispatch system (CAD) and RMS System.
• Retrieves information for dispatch from CAD System.
• Dispatches police vehicles by radio, receives and transmits orders and instructions using appropriate code language to police officers at the scene of an emergency.
• Coordinates with Patrol Sergeant, dispatching of back-up units.
• Coordinates radio communication with State Police and other local Police Departments as needed.
• Receives fire emergency calls, or fire security system signal, sounds alarm and monitors equipment responding by radio.
• Dispatches police vehicle to emergency medical calls, notifies ambulance service to
• respond as needed.
• Uses computer terminal to input, retrieve and transmit information from National Crime
• Information System.
• Receives and transmits information from state motor vehicle files to patrol officers.
• Receives and transmits calls to Canine Control Officers.
• Reports major criminal or emergency calls to Chief of Police or Officer in Charge.
• Enters data into computer system for records keeping.
• Retrieves data from computer system and assists in preparation of court information files and case incident reports and prepares files and records.
• Maintains daily log, wrecker rotation log and security systems files.
• Responds to after-hour informational calls for town departments.
• Tests and performs minor maintenance on equipment.
• Reports equipment failure to supervisor.
• Monitors prisoner cells by internal television system.
• Performs related administrative-clerical duties as required.
• Other duties assigned.

High Scholl Diploma or GED

Possess a valid Texas Driver's License

Ability to verbally communicate effectively under stressful conditions. Ability to type. Ability to operate CAD system, and basic computer system.

Required Licenses/Certificates Applicant must be capable of acquiring the following:

• TCIC/NCIC (Texas and National Crime Information Center) Certification
• TLETS/NLETS Basic Procedures Certification
• Basic Telecommunications Certification
• TDD (Telecommunication Device for the Deaf) Certification
• Pass state exam for Telecommunicator License within one year of employment and other certifications specified by supervisor.

Please be advised that the Town of Pecos City is a drug-free workplace. All candidates with job offer are required to complete a pre-employment drug screening, background check, physical and psychological examination.