Delivery Driver

Job Overview

H-E-B is on a mission to be the greatest Omnichannel retailer. This means making the lives of our Customers easier by providing goods and services in any way they want to shop, pay for, and receive them. We believe in trusting our GREAT Partners to own the Customer experience from beginning to end.

As a Delivery Partner, you'll deliver the great H-E-B experience our Customers know and love wherever they may be. You'll work directly alongside Curbside Partners as you retrieve, load, and deliver orders. You'll be allowed to accept and keep all tips you earn while completing deliveries. There is no cap on the amount of tips you may earn, and H-E-B will make sure your hourly rate doesn't fall below $19.00 per hour.

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources—People—drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

HEART FOR PEOPLE – passion to deliver great customer experience with every order.
HEAD FOR BUSINESS – an understanding of how safety and compliance, especially while on the road, affect business and the company.
PASSION FOR RESULTS – a relentless drive to make sure Customers receive the highest quality of product.

• Retrieve orders from Curbside; load product into delivery vehicle; preserve condition during pickup and delivery.
• Engage with Customer prior to, during, and after delivery for an exceptional customer experience.
• Deliver Customer orders to specified location accurately, safely, and on time.
• Unload Customer orders from delivery vehicle; obtain Customer signature for order; may assist with getting order inside.
• Comply with all traffic/safety laws and H-E-B policies.
• Maintain cleanliness of vehicle; report maintenance problems.
• May perform other duties and attend meetings as assigned.

• Minimum age 21 (mandatory).
• High school diploma or equivalent.
• Valid U.S. driver's license for 3+ years and a current Class C Texas driver’s license (no CDL required).
• Excellent driving record with no moving violations or preventable accidents in the past 3 years.
• No DWI, DUI, or related convictions; no felony convictions.
• No suspended or revoked driver licenses, permits, or privileges in any state/county (mandatory).
• Advanced customer service skills.
• Ability to navigate multiple iPhone applications (GPS, messaging, support portal, etc.).
• Ability to meet company and regulatory driving record requirements.
• Ability to work as part of a team.
• Ability to work without direct supervision.
• Willingness to work in varying indoor/outdoor conditions.
• Attention to detail.

• Pass a drug screen and background check/Motor Vehicle Records check at the time of entry and on a periodic basis.
• Successfully complete H-E-B's driver training program (mandatory).
• Regularly lift up to 55 lbs.
• Load/unload delivery vehicles.
• Work while exposed to hot, wet, cold, and weather conditions.

Hourly rate: not below $19.00 per hour; no cap on tips; H-E-B will ensure hourly rate remains at or above stated minimum.