Cashier​/Runner

Join to apply for the Cashier/Runner role at Torchy's Tacos

1 week ago Be among the first 25 applicants

The Torchy’s legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating over 130 restaurants nationwide.

IGNITING YOUR ORIGINALITY.

TO BE THE CHOICE FOR ALL WHO CRAVE DAMN GOOD FOOD AND TO EXPRESS THEIR AUTHENTIC SPIRIT.

PASSIONATE PEOPLE CRAFTING CRAVEABLE FOOD AND WELCOMING VIBES.

THE DEVIL IS IN THE DETAILS.

At Torchy's, every guest’s visit is an opportunity to create lasting memories. As a member of the Hospitality Team, you’re not just taking orders and running food – you’re the heart and soul of our guests experience, greeting them with a smile, and ensuring they leave happier than when they arrive.

• Point of Sale:
  Greet guests, ask questions to understand needs, offer suggestions, and ensure each transaction is fast and accurate.
• Guest
  
  Experience:
  
  Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy's.
• Menu Mastery:
  Learn the menu and maintain knowledge of current promos to make personalised recommendations that delight our guests and cater to their preferences and dietary needs.
• Dining Room:
  Run food to tables, ensuring that every guest receives their order correctly and with speed. Proactively offer refills on chips and drinks and identify opportunities to exceed guests expectations.
• Cleanliness:
  Ensure all guest-facing areas of the restaurant are neat, clean, organized and inviting.
• Teamwork:
  Work collaboratively with managers, kitchen, and the rest of the hospitality team to ensure problems are resolved and guests receive smooth and efficient service that keeps them coming back.
• Additional support:
  Perform other duties as assigned.

• Outgoing and friendly: use natural charm and cheerful personality to connect with each guest, creating a friendly and inviting atmosphere.
• Active listening:
  Listen attentively to guests, understand their need and preference to enhance their dining experience. Ask follow up questions to confirm understanding.
• Communication:
  Communicate clearly to ensure guests understand their options while feeling welcomed and valued.
• Adaptability:
  Swiftly adapt to changing situations whether a sudden rush of customers or unexpected challenge.
• Attention to detail:
  Focus details that make a large difference from accurately taking orders to noticing and responding to the specific need of each guest.

• Strong verbal communication skills.
• Availability to work a flexible schedule.
• Must meet state and local requirements for food handler and alcohol server certifications.
• Certification must be obtained by first day or within the timeline required by location.

• 2 years of work experience giving customer service in restaurant hospitality retail industry.
• 2 years experience using POS systems.

• Must be able to lift pull push or carry objects up to 40 lbs.
• Must be able to stand for several hours and walk for long periods of time.
• Must be able to bend stretch twist or reach objects on shelves of varying heights.

• $9.00 to $10.00 based on experience.
• torchy’s team members receive tip share on top of hourly pay.
• Never again wait for a paycheck! torchy's is proud to be a dailypay partner.
• Flexible schedules.
• our attire is casual and we’ll throw in some swag.
• Incredible growth opportunities. This is more than just a job it can lead to a damn good carrer!
• damn good food discount card for you and your spouse.
• day 1 access to exclusive discounts to shows sporting events hotels and much more.
• access to all benefits include medical dental and vision for full time team members after 1 year of employment plus 401 k after 6 months.
• damn good well-being program that includes free access to all financial wellness.
• paid time off after 1 year of employment.
• torchy’s family foundation supports team members in times of need and crisis.
• bragging rights (yeah we’re kind of a big deal!).