Float Scheduler - Pearland, Tx

Join to apply for the Float Scheduler - Pearland, Tx role at The US Oncology Network

Pearland, Texas — a fast‑growing community where comfort, care, and connectivity thrive. TxO – Pearland offers advanced cancer treatment, including chemotherapy, radiation therapy, and precision medicine, in a welcoming environment close to home. Located just south of Houston, Pearland provides easy access to major highways like SH‑288 and Beltway 8, making commutes simple and convenient. Families benefit from strong school districts like Pearland ISD and Alvin ISD, while nearby attractions such as the Pearland Town Center, Centennial Park, and the Sri Meenakshi Temple offer culture, shopping, and recreation.

This position will be either a level I, II or Senior based on candidate experience.

As part of The US Oncology Network, Texas Oncology delivers high‑quality, evidence‑based care to patients close to home. The organization is the largest community oncology provider in the country with over 600 providers in 300+ sites across Texas.

The company offers a comprehensive benefits package including Medical, Dental, Vision, Life Insurance, Short‑term and Long‑term disability coverage, a generous PTO program, a 401k plan with company match, a Wellness program, Tuition Reimbursement, an Employee Assistance program and discounts at select retailers.

Long‑Term Incentive Plan (LTIP) – an incentive program that vest over a three‑year period and is tied to performance and operational success. Awards are discretionary and subject to continued employment.

• Answers all incoming calls; assesses callers’ needs and directs to the appropriate personnel and pages clinic personnel as appropriate.
• Obtains and communicates messages in an accurate and timely manner.
• Schedules new patients, patient referrals and returning patients in the computer system in accordance with physician and/or office guidelines. For new or referred patients, sets up system with appropriate documentation and coding.
• Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
• Obtains and enters all insurance authorizations and correspondence relating to referrals in patients’ charts and/or electronic medical records (EMR).
• Collects co‑pays, deductible and other out‑of‑pocket amounts at time of visit.
• Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
• Arranges for patients to have financial counseling as needed.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.
• May schedule outpatient appointments/testing/surgeries and hospital admissions upon request. Obtains necessary pre‑certification as required.
• May communicate to patient about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed.
• May be responsible for follow up on all pre‑operative tests to ensure cleared for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed.
• May be responsible for scheduling post‑operative follow up appointments with physicians.
• Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedure.

• High school diploma or equivalent required.
• 0‑3 years experience, preferably in a medical office setting.
• Knowledge of medical terminology and coding a plus.
• Excellent communication skills, written and verbal.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

• Minimum three (3) years of office experience, preferably in a medical office setting.

• Minimum five (5) years of office experience, preferably in a medical office setting.
• Kn…