Float Scheduler - Pearland, Tx

Float Scheduler - Pearland, Tx –
Texas Oncology

Pearland, Texas – a fast‑growing community where comfort, care, and connectivity thrive.
Texas Oncology offers advanced cancer treatment, including chemotherapy, radiation therapy, and precision medicine. Located just south of Houston, Pearland provides easy access to major highways and strong school districts, with nearby attractions such as the Pearland Town Center, Centennial Park, and the Sri Meenakshi Temple.

This position will be either a level I, II, or Senior based on candidate experience.

As part of The US Oncology Network, Texas Oncology delivers high‑quality, evidence‑based care to patients close to home. Texas Oncology is the largest community oncology provider in the country with more than 600 providers across 300+ sites in Texas.

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel and pages clinic personnel as appropriate.
• Obtains and communicates messages in an accurate and timely manner.
• Schedules new patients, patient referrals and returning patients in the computer system in accordance with physician and/or office guidelines. For new and/or referred patients, sets up in system with appropriate documentation and coding.
• Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
• Obtains and enters all insurance authorization and correspondence relating to referrals in patients’ charts and/or electronic medical records (EMR).
• Collects co‑pays, deductible and other out‑of‑pocket amounts at time of visit.
• Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
• Arranges for patients to have financial counseling as needed.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing tasks as requested by supervisor.
• May schedule outpatient appointments/testing/surgeries and hospital admissions upon request. Obtains necessary pre‑certification as required.
• May communicate to patients about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed.
• May be responsible for follow up on all pre‑operative tests to ensure cleared for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed.
• May be responsible for scheduling post‑operative follow‑up appointments with physicians.
• Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedures.

• High school diploma or equivalent required.
• Position is entry level and requires 0‑3 years’ experience preferably in a medical office setting.
• Knowledge of medical terminology and coding a plus.
• Must have excellent communication skills, written and verbal.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

• Minimum three (3) years office experience, preferably in a medical office setting.

• Minimum five (5) years office experience, preferably in a medical office setting.
• Knowledge of medical terminology and coding required.

• Uses Technical and Functional
  
  Experience:
  
  Possesses up to date knowledge of the profession and industry; is quick learner in the technical/functional area; accesses and uses other expert resources when appropriate.
• Demonstrates Adaptability:
  Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity and rapid change; shows resilience in the face of constraints, frustrations or adversity; demonstrates flexibility.
• Uses Sound Judgment:
  Makes timely, cost‑effective and sound decisions;…