Bilingual Personal Banker - Pearland, TX

Job Title

Bilingual Personal Banker

FCB Pearland Food Town, 7121 Broadway St., Pearland, Texas, United States

Full Time

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Ability to communicate clearly and professionally in both Spanish and English
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.

Evaluate customer relationships, new and existing account holders, to offer bank products and services

Follow established policies in accordance with the bank and the supervisor's direction

Accountable for the personal achievement of monthly new account production as assigned by upper management

Participate in an active sales environment that may require in-store aisle prospecting

Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations

Receive cash and checks for deposit, verify amounts, and look for check endorsements

Examine cash carefully to guard against acceptance of counterfeit checks and identification

Enter transactions into computer and issue customer receipts

Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit

Process western union wires and cash advances

Cross-sell bank services and products

Provide bank services to a diverse customer base, including a large Spanish speaking population

Perform other tasks requested by supervisors as they relate to the bank and its functions

Regular and predictable attendance and punctuality

Approval limits will be based upon established authority levels

Required to stand or walk for extended periods of time dependent upon branch location

Ability to work in a high volume, stressful and noisy environment

Schedules are prepared based on business need and subject to change at any time

Operate a computer and other office machinery

Ability to lift up to 50 lbs.

FCBI is an equal opportunity employer.