Retail Sales Associate

Overview

Full-Time Retail Sales Associate to join our Team. Pay range: $11.50 to $14.50 per hour
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We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.31 per hour on top of your hourly rate.

Perks and Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned up to seven times in a payroll cycle).
• The ability to earn unlimited commission above your hourly base rate.
• VACATION: 1 week paid vacation after 6 months; additional 1 week after 1 year; 2 weeks on each anniversary thereafter; 120 hours after five years. Vacation grants adjust per state/local requirements.
• SICK/PERSONAL: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.
• Employee discounts on first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full-time employees meeting requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

Position Summary

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions.

They thrive on engaging with customers and assist with inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.

The Full-Time Pawnbroker / Retail Sales Associate position offers an hourly wage, plus commissions based on productivity. The final pay depends on location, qualifications, and experience.

Responsibilities

(This is a representative list of the general duties the position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)

• Greets and interacts with all customers to develop rapport and provide appropriate financial solutions.
• Performs non-management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains merchandise displays.
• Performs sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.
• Handles cash and negotiable items following policies and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers, showing respect and using communication tools.
• Partners with all employees to create a positive customer experience.
• Completes assigned training successfully.
• Other related duties as assigned.

Minimum Requirements & Qualifications

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Ability to work with firearms and become firearms certified.
• May be asked to assist a customer on exterior of the building or retrieve products stored in exterior storage areas.
• Minimum Age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, be team-oriented.
• Ability to multi-task in a fast-paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations as needed.
• Flexibility to work a retail schedule, including weekends and holidays.
• Computer literate and able to operate…