Retail Store Management Trainee

Retail Store Management Trainee - 3278 at Capital Pawn. This role is designed for external retail assistant managers and store managers interested in fast-tracking into Store Management. Requires a minimum of 1 year retail management experience. Pay rate: $15.00 to $22.40 per hour.

We are seeking a Store Manager Trainee with a minimum of six (6+) months of Store Management experience. A Store Manager Trainee is accountable for day-to-day operations, promoting a positive environment, partnering with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer-centric environment.

The role includes analyzing store financial statements to ensure goals are met; participate in asset protection, and target new customer acquisitions. Employees work with jewelry, general merchandise, tools, electronics, firearms (in FFL locations), etc. Pay is hourly plus potential commission and a store performance bonus. Actual pay depends on location, qualifications, and experience.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues quickly.
• Monitor and assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through prescribed channels.
• Open and close the store, including cash drawer and merchandise controls to protect assets.
• Maintain asset protection through inventory control and safety procedures.
• Administer store processes including inventory, loan management, merchandising, store systems, and reporting.
• Evaluate store financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development as requested.
• Communicate clearly to ensure employees understand the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to stand, walk, and perform duties for extended periods; comply with all laws; climbing, pushing, pulling as required.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• May be asked to assist customers outside the building or retrieve products in exterior storage areas.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Must be able to work at multiple locations as needed.
• Flexible retail schedule, including weekends and holidays.
• Store Manager Trainee will work 45+ hours a week; hours are not guaranteed.
• Computer literate; able to operate POS systems and common office machines.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills.
• Analytical skills; cash handling experience required.
• Ability to work independently with minimal supervision; excellent work ethic and strong business sense.

• Comprehensive Medical, Dental, Vision, Life, and other voluntary options (eligibility required).
• Standard working hours: most stores open 9AM–6PM; many stores closed on Sundays.
• Earned Wage Access program available after 2 days; withdraw up to 50% of wages up to seven times per payroll cycle.
• Ability to earn unlimited commission above hourly base rate.
• Paid vacation: 1 week after 6 months; additional weeks after 1 year and on each anniversary; 120 hours after 5 years, adjusted for local requirements.
• Sick/Pers onal time: 8 hours after 6 months; 16 hours each anniversary (years 2-5); 24 hours after 5 years.
• Employee discounts from day one.
• Tuition Reimbursement up to $2,000 per year for full-time employees.
• Access to over 10,000 discounts via First Cash Perks.
• Auto-enrollment in the First Cash 401k program after 6 months.
• Access to First…