D365 Systems Analyst​/Administrator

Job Title:

D365 Business Systems Analyst (Distribution & Supply Chain)

Employment Type:

Full-Time Position Overview

We are seeking a D365 Business Systems Analyst to support and optimize our client's existing Microsoft Dynamics 365 (D365) environment. This role is focused on functional support, business process alignment, and vendor coordination — not development. The ideal candidate will serve as a key liaison between business stakeholders, IT, and external vendors to ensure system stability, performance, and continuous improvement.

This position requires strong communication skills, the ability to navigate escalation paths effectively, and experience supporting distribution and supply chain operations.

• Provide functional support for the existing D365 environment (no development required).
• Partner with business users to understand operational needs and translate them into system-related solutions.
• Act as the primary point of contact between internal teams and external D365 vendors.
• Troubleshoot system issues, determine root causes, and manage appropriate escalation routes.
• Coordinate with vendors on enhancements, system updates, and issue resolution.
• Support business and IT systems integration points as needed.
• Assist with user training, documentation, and process improvements.
• Monitor system performance and ensure alignment with distribution and supply chain workflows.
• Participate in cross-functional meetings to support operational efficiency and system adoption.

• Hands‑on experience supporting Microsoft Dynamics 365 (D365).
• Strong understanding of business systems support in a non‑development capacity.
• Experience working with third‑party vendors and managing escalations.
• Background in distribution, supply chain, or related operational environments strongly preferred.
• Excellent verbal and written communication skills.
• Ability to work onsite five days per week.
• Strong analytical and problem‑solving skills.
• Experience supporting enterprise business applications in partnership with IT teams.

• Experience in distribution or supply chain environments.
• Familiarity with ERP support models and vendor management.
• Experience documenting business processes and system workflows.

This is an excellent opportunity for a systems‑focused professional who thrives in a collaborative environment and enjoys bridging the gap between business operations and technology.

Shouldn’t your recruiting partner put as much effort and value into your career as you do? With GSquared Group, we take the time to understand where you would like to take your career and what is important to you.

GSquared Group is a woman‑owned boutique technology services company in the Atlanta area. Founded in 2010, we are a premier provider of IT talent search, management consulting, and software development services. We support a diverse client base that spans all industries and includes Fortune 100 to mid‑market companies. We offer direct hire placement, contract, and contract‑to‑hire positions. We are proud to be known by our community for putting relationships at the core of everything we do.

• Competitive & Comprehensive Healthcare Package (available only for W2 hourly consultants)
• Simple IRA with company match (available only for W2 hourly consultants)
• Professional development & networking opportunities
• A family‑friendly environment
• Nice bonuses for referrals
• A culture that supports you and your career

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