Onsite Tech Support Rep

Help Desk / Tech Support Representative – Hybrid, Atlanta, GA

1 day work‑from‑home & 4 days in‑office at Peachtree Corners. Hourly pay ranges from $25–$27.

• Pay raise upon permanent conversion.
• Opportunity to be converted after 6 months.

• Work for an innovative company.
• Upon conversion, access to enhanced benefits and salary packages.
• Benefits through contract with TEK available on the first day of each month.
• Weekly pay.
• Work with cutting‑edge technology.
• Monday–Friday, 8 a.m.–5 p.m. schedule (5×8 hour shifts).
• 1‑month paid training.

• Comfortable working with Chat, Email, and Phone.
• Experience in customer support via Email and Chat.
• Knowledge of Salesforce, CRM, MS Dynamics.
• Strong job tenure: at least 15 months in the last three roles and no job hopping.
• Bachelor’s degree preferred.
• Fluent with technology and troubleshooting experience.
• Law enforcement experience (nice to have).
• Tech support experience (mandatory).

• Troubleshoot and resolve technical issues related to various products and software.
• Build and maintain subject‑matter expertise of all company products and solutions.
• Assist customers through multiple communication channels.
• Report bugs and trends to stakeholders for process improvement.
• Provide first‑class technical support to customers.

• Apply directly to this job posting. The recruiter will contact you within 1–10 business days for next steps.
• Process includes a questionnaire, reference check, and a 30‑minute client‑virtual interview.

Contract-to-hire position based out of Peachtree Corners, GA.

Hourly pay: $25.00–$27.00. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits may change and are subject to specific plan terms. If eligible, temporary benefits may include: medical, dental & vision; critical illness, accident, and hospital; 401(k) retirement plan (pre‑tax and Roth); life insurance (voluntary life & AD&D); short and long‑term disability;

health spending account (HSA); transportation benefits; employee assistance program; time off/leave (PTO, vacation, or sick leave).

Hybrid position in Peachtree Corners, GA.

Position anticipated to close on March 17, 2026.

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

We are a partner in transformation, helping clients activate ideas and solutions across North America, Europe and Asia. With 80,000 employees and over 6,000 clients—including 80% of the Fortune 500—TEKsystems is an Allegis Group company and a leading provider of business and technology services.