Field Engineer​/Customer Engineer

IT Project Coordinator / Customer Engineer (Onsite)

Location:

Dallas, Texas

Contract Type:
Contract

Contract Duration: 6 month contract (potential extension or conversion)

Travel: 70–80% required (both in state and out of state). Mileage reimbursement provided.

• Coordinator for IT Projects at assigned location(s)
• Single Point of Contact (SPOC) in all matters of Technology at assigned location(s)
• Collaborate and coordinate with clients, vendors, and project management teams as needed
• Ensure all site standards are met via SOP and methodology
• Perform quality work on all deliverables, including deployment and network activities
• Ensure customer satisfaction
• Ability to install and deploy field technologies (POS, desktop, label printers, office printers, kiosks, tablets, cabling, and smart hands for network equipment)
• IMAC Services: perform installation, move, add, and change for all supported equipment at assigned location(s)
• Perform general preventative maintenance tasks on computers, laptops, and other authorized peripheral equipment

• Face‑to‑face customer service experience
• Proven IT support and field service experience (7+ years)
• Project management knowledge: incident, problem, change, and knowledge management
• Proficient in network topology, familiar with rack and stack (datacenter, IDF/MDF closets), minor configuration assistance (assign IPs and verify connectivity)
• Proficient with workplace deployment activities: desktop, monitor, docking station, PC/laptop/thin client, peripherals, VoIP
• Ability to work efficiently as an individual and lead small or large teams as required

• Medical insurance – four plans to choose from for you and your family
• Dental & orthodontia benefits
• Vision benefits
• Health Savings Account (HSA)
• Health and dependent care flexible spending accounts
• Voluntary life insurance, long‑term & short‑term disability insurance
• Hospital indemnity insurance
• 401(k) including match with pre‑ and post‑tax options
• Paid sick time leave
• Legal and identity protection plans
• Pre‑tax commuter benefit
• 529 college saver plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full‑time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre‑employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy.

Applicants need to make their needs known in advance.

Posted By:
Tyler Wagner

Mid‑Senior level

Contract

Engineering and Information Technology

Staffing and Recruiting