Field Service Technician

Field Service Technician -- Scientific Instruments

As a field service technician in the Pittsburgh area you will travel daily to customer sites to install scientific instruments and provide hands on technical support, routine maintenance, troubleshooting, and repair of electron microscopes for clients. The position requires a valid driver's license, passport, and up to 30% overnight travel.

• Install new or modified electron microscopes at customer's facility to ensure full functionality according to specifications.
• Independently diagnose and repair electron microscopes within the territory.
• Review reports and documentation from customers and inspect malfunctioning instrument to determine nature and scope of problem.
• Communicate with clients, vendors, supervisors and any other persons or organizations with whom interaction is required to accomplish work.
• Resolve problems with affected instrument or prepare a report of findings and recommendations. Refer complex problems and concerns to appropriate individuals.
• Consistently exercise discretion and independent judgment in resolving problems.
• Provide on-site technical assistance to troubleshoot and repair equipment.
• Complete and submit field service reports and weekly expense reports.

• An Associate's degree in an appropriate area of engineering and/or science from an accredited college or university.
• 6+ months electronics or related experience and/or training; or an equivalent combination of education and experience.
• Willingness to travel by car to customer sites to perform preventative maintenance, troubleshooting, and repair of electron microscopes.
• Excellent customer service skills.
• Hands‑on technical experience with installation and repair of equipment.
• Knowledge of and ability to apply analog, digital, and RF electronics.
• A basic understanding of troubleshooting techniques and approaches.
• Ability to analyze, evaluate, and assess complex mechanical components.

Since 1949, the JEOL legacy has been one of providing solutions for innovation. JEOL positively challenges the world's highest technology, forever contributing to the progress in both Science and Human society through its products. We have 60 years of expertise in the field of electron microscopy, more than 50 years in mass spectrometry and NMR spectrometry, and more than 40 years of e‑beam lithography leadership.

The primary business of JEOL USA is the sales of new instruments and peripherals and support of scientific instruments throughout the United States, Canada, Mexico, and South America.

JEOL offers competitive salaries and a comprehensive benefits package including a 401K plan with a match, company car, and opportunities to advance within the organization. If you have the desire to work in an industry where your work contributes to progress in science and society, please complete an online application at  or fax resume in confidence to Human Resources at .

JEOL USA, Inc. is an Equal Opportunity Employer. Applications from veterans and individuals with disabilities are strongly encouraged. To be transparent with applicants about salary and in compliance with various state pay disclosure statements, publishes the following information which is current as of February, 2026.

Salary Minimum: $60,000 - Salary Maximum: $65,000. The base range above represents the low and high end of the JEOL salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition, JEOL provides a variety of benefits to eligible employees including health and dental insurance coverage, life and disability insurance, a 401K plan with company match and contribution, tuition reimbursement, paid holidays, paid sick time, and paid vacation.