Outside Sale Representative

Company Overview

Established in 2001, MES Life Safety is the nation’s largest provider of PPE, fire apparatus, uniforms, and services to first responders. With over 25 locations, MES is the most trusted source of equipment and service for firefighters, law enforcement, and EMTs. Our dedicated team of over 300 sales representatives and certified service technicians brings unparalleled quality and service to our industry.

MES supports its customers with innovative digital commerce solutions and a nationwide warehousing system with three strategically located hubs that carry thousands of products representing the best brands on the market.

MES Life Safety is seeking an Outside Sales Representative covering the counties in eastern Massachusetts. The role involves establishing and maintaining client relationships, conducting product demonstrations, and managing a designated sales territory. The ideal candidate possesses strong sales skills, a passion for customer service, and the ability to analyze market trends to identify new opportunities.

• 8-12 sales calls per week
• Attendance at trade shows and professional meetings in the territory, 2-4 per month
• Selling across the line card
• Keeping CRM database updated
• Prompt lead follow-up
• Sales of instruments and service plans
• Trouble‑shooting problems with products, coordinating with the factory for resolution
• Developing new business through cold calling, lead follow up, and referrals from existing accounts
• Maintaining relationships with existing accounts by providing a high level of service, proactive introduction of new products, and an up‑to‑date knowledge of regulatory issues and trends
• Conduct product demonstrations to showcase features and benefits to potential clients
• Engage in direct sales activities, including cold calling and lead generation, to expand the customer base
• Manage assigned territory effectively, ensuring consistent follow‑up with leads and existing customers
• Analyze market trends and customer feedback to adapt sales strategies accordingly
• Build and maintain strong relationships with retail partners and clients to foster loyalty and repeat business
• Collaborate with the marketing team to develop promotional materials that support sales initiatives
• Provide exceptional customer service by addressing inquiries and resolving issues promptly

• Minimum 3 years of outside sales experience in technical sales, preferably to the industrial/manufacturing/fire markets
• A self‑starter willing to learn new products and applications; organized; adept with CRM and MS Office software
• Honest and ethical; looking for a long‑term outside sales position in a territory
• Strong skills in lead generation and territory management
• Ability to conduct engaging product demos that effectively communicate value propositions
• Excellent communication and interpersonal skills, with a knack for building rapport with clients
• Proficient in analyzing data to inform sales strategies and decision‑making processes
• Self‑motivated with a results‑oriented mindset, capable of working independently as well as part of a team
• Familiarity with CRM software is a plus but not required

• Salary plus commission
• 401(k) and company matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

MES is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law. MES will only employ those legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a pre‑employment screening.

Mid‑Senior level

Full‑time

Sales and Business Development

Public Safety