Retail Cosmetics Sales Leader - Prestige Beauty, Northshore

Overview

Be part of an amazing story. Macy's is more than just a store. We're a story that has captured the hearts and minds of America for more than 160 years — a story about innovations and traditions, inspiring stores and irresistible products, and the excitement of events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. These stories are part of what makes Macy's a special place to work.

Job Overview

As a Leader, Prestige Selling, you boost sales and enhance customer service in Macy's Beauty department. As the expert on Prestige cosmetics across various brands, you are a beauty supporter who provides a top-notch service experience by assisting customers and coaching colleagues. Your knowledge of current trends and your ability to lead others make you a valuable member of the Macy's team.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Join a team where work is rewarding and fun. We offer a dynamic, inclusive environment with competitive pay and benefits, including comprehensive health and wellness coverage and a 401(k) match. Paid time off and eight paid holidays. Career growth through continuous learning and leadership development. Opportunities to build community through Colleague Resource Groups and volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

• Inspire teamwork to reach sales goals and elevate the customer experience
• Support the total Beauty team in driving and delivering market share events
• Demonstrate knowledge of products and services to build rapport and loyalty
• Understand how to drive sales through brand training, events, and strategies
• Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches
• Build brand loyalty through engaging customers in our rewards program
• Communicate with vendors and store leadership to execute company and store-based events to achieve sales goals
• Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals
• Recruit, train, coach, motivate and develop colleagues on policies and goals
• Lead product demonstrations and peer-to-peer training
• Merchandise new receipts, process damages, testers and select merchandise to return to vendors
• Adhere to hygiene standards and asset protection control and compliance procedures
• Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities

• Leadership
  :
  Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.
• Subject Matter Expertise
  :
  Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.
• Analytical Skills
  :
  Ability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.
• Communication
  :
  Strong written and verbal communication to facilitate open and ongoing communication within the team and across functions.
• Interpersonal Skills
  :
  Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
• Creativity and Strategic Thinking
  :
  Ability to think creatively, strategically, and technically to address business challenges and opportunities.
• Detail Orientation
  :
  Careful attention to detail in handling daily tasks, examining reports and ensuring goals are met
• Collaboration
  :
  Partnership with the total Beauty team to drive line sales and deliver the customer experience

• Leads by example and motivates the team to reach goals
• Driven to achieve a daily sales goal through customer…