Warehouse Supervisor

• Compensation: USD 55,000 - USD 70,000 - yearly

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington.

As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over.
We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

• Supervising and Coaching Warehouse teams
• Daily team / huddle with Distribution management and employees
• Quarterly 1-on-1’s with Warehouse Leads and Agents or more frequently as needed
• Assist and/or set with the annual mid & end year reviews with the Warehouse Leads and Agents
• Assist and/or set annual improvement objectives for Warehouse employees
• Assist in execution of District Tactical Business Plan
• Ensure a safe and secure work environment
• Train the warehouse team; daily tasks and if necessary implement new global processes
• Responsible for execution of Expeditors warehouse procedures, safety and compliance standards
• Maintain a clean and professional facility(as per local standards)
• Responsible that all equipment is maintained in a safe operational condition including the required maintenance contract
• Provide weekly/monthly/annually input to warehouse budget, includes staffing and overtime expenses, equipment procurement and maintenance, and facility repair
• Ensure your teams are staffed to meet demand including a flexible work force
• Oversee all aspects of warehouse staffing, includes permanent and contingent staff
• Ensure coverage of operations with staff who have the appropriate certifications
• Assist with Interview, onboard, develop, and support staff within area of responsibility, includes permanent and contingent staff, according the trainings schedule
• Support employee versatility (cross training)
• Responsible for execution of the processes in the area of responsibility, following operational standards (OPS) and KPI expectations
• Improve safety, quality, delivery and cost reduction through continuous improvement methods
• Participate in transitioning and onboarding new customers
• Manage, prevent, and resolve inventory, over/short/damage, process and customer exceptions
• Assist with perform process audits to ensure security and safety of people, facility, and freight
• Allocate workloads within team to ensure smooth operations during peak activity or staff absence
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations
• Maintain strong relationships with vendors (trucking companies, and others)
• Compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements

Physical Demands

• Use of standard office equipment - computer with keyboard and mouse, phone, fax/copy/scan machine, etc.
• Write with pencil/pen/marker
• Functions performed primarily while seated at desk and driving a forklift truck

• 4 years of industry specific knowledge
• Hazardous Materials Certification (preferred)
• Self-reflecting and open to feedback
• Initiative and ability to work in autonomy
• Proven leadership attitude and background
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

Expeditors Key Performance Expectations

• Exceptional Customer Service:

Exceeds customer expectations by anticipating, understanding and meeting needs. Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary. Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers. (This skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).

• Job Execution:

Consistently completes quality work that matches job expectations. Is committed to operational excellence and continuous improvement for own job function and across the…