Medical Assistant – Urology; Peabody

Position: Medical Assistant – Urology (Peabody)
** When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
** The Medical Assistant supports the delivery of safe, high-quality, and empathetic care across ambulatory settings. Under the supervision of licensed providers or clinical overseers, the MA performs direct patient care, assists with clinical operations, and supports care coordination all while helping ensure a smooth and efficient daily workflow.
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* Job Description:

** Essential

Duties & Responsibilities I.
Clinical Considerations and Decision Making:
Ways in which the MA comes to understand the problems, issues or concerns of patients/families, to attend to relevant/critical information and to respond in concerned and involved ways.

A.
Accountable for providing safe patient care by demonstrating organizational skills that maintain and coordinate safe delivery of quality care for assigned patients/families.

B.
Participates in a culturally competent plan of care that identifies patient problems, expected outcomes, and addresses preventative measures.

C.
Delivers care that is specific to the age of the patient      

D.
Cares for patients as delegated by the provider, RN or LPN within scope of practice and competence.

E.
Contributes information provided by the patient or family for the assessment of health status       

F.
Evaluates outcomes of interventions within their scope and  follows directions on a modified plan of care

II. Collaborative Relationship:
Collaborates, cooperates, and communicates with other health care personnel to ensure quality and continuity of care.

A. Establishes collaborative relationships with nurses, physicians, other colleagues, patients and families.

B. Participates in and supports the educational plan for patient and family.

III. Clinical Guidance:
The MA, within the scope of his/her practice and department specific skills, is responsible for the nature and quality of care they provide for patients.

A.
Demonstrates appropriate behavior by adhering to unit policies and procedures and practice guidelines specific to the setting.

B.
Demonstrates the ability to provide and maintain patient safety in the environment of care      

C.
Demonstrates skills as a responsive and supportive team member.

D.
Demonstrates ability to fulfill role in regulatory compliance and readiness.

Clinical/Direct patient care (The procedures performed may vary from practice to practice based on specialties, department's staffing model and/or patient population.)  
• Greets, identifies, transports and/or escorts patients to exam room.  
• Accurately obtains all elements of the MA rooming standards.  Documents data in Electronic Health Record (EHR.)   Reports findings as needed to provider.  Using the Pended Order workflow, pends orders as needed for provider signature.  
• Prepares patient for examination:
o    Asks patient for and documents chief complaint, symptoms, and duration of symptoms in EHR      o    Obtains history and reviews medication list. Asks patient if they need any medication refills and queues refills in EHR.
o    Documents all drug and other allergies      o    Documents smoking history      o    Takes vital signs (Height, Weight, Blood Pressure, Pulse, Respiration, Temperature)      o    Observes patient, documents and reports findings to provider.
o    Alerts the provider when patient is ready and communicates pertinent clinical information      o    Notifies provider of an abnormal vital signs, elevated pain scores or safety concerns.

• Assists the provider with the patient visit and care as required:
o    Prepares special equipment, instruments and supplies as needed.
o    Provides instructions to patient regarding any diagnostic test and procedure after they have been educated by the provider.
o    Prepares and labels specimens obtained by the MA or the provider for transport based on the Labeling Policy.  Tests specimens as necessary and according to proper procedure.  Specimens may include, but not limited to:
Blood (phlebotomy)
Clean-voided urine
Finger stick blood sugar tests
Stool for occult blood
Rapid strep testing
UCGs (pregnancy tests)
Urine for microalbumin
Glycohemoglobin A1C
Protime
Ass…