Medical Front Desk Receptionist

Position:
Medical Front Desk Receptionist

Pay Rate: $21/hr-$22/hr

Contract Length:
Going at least until the end of the year but potential to extend covering for a LOA

Location:

Peabody, MA (Primary location_)

Office

Hours:

Monday
-7am-3pm

We are seeking a friendly, organized, and professional Medical Front Desk Receptionist to join our healthcare team. This role is the first point of contact for patients and visitors, responsible for creating a welcoming environment, efficiently managing administrative duties, and supporting smooth patient flow within the practice.

• Greet patients and visitors warmly upon arrival.
• Answer and route incoming calls in a professional manner.
• Schedule, confirm, and reschedule patient appointments.
• Check patients in and out, ensuring accurate and complete information is collected.
• Verify patient insurance information and collect co-pays or outstanding balances.
• Maintain patient confidentiality in compliance with HIPAA regulations.
• Update and maintain electronic medical records (EMR) accurately.
• Communicate with medical staff to coordinate patient care and resolve scheduling conflicts.
• Manage incoming and outgoing correspondence, including faxes, emails, and mail.
• Keep the reception area clean, organized, and stocked with necessary forms and supplies.

• High school diploma or GED required; associate degree or medical office certification is a plus.
• Prior experience in a medical office or front desk role preferred.
• Familiarity with medical terminology and insurance verification processes.
• Proficiency in using EMR systems (e.g., Epic, eClinical
  
  Works, Athenahealth).
• Excellent communication, customer service, and organizational skills.
• Ability to multitask and remain calm under pressure in a fast‑paced environment.
• Strong attention to detail and a professional demeanor.

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact  .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting this position, you agree that you will be giving Vaco by Highspring the exclusive right to present you as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application.

In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or…