Office & Client Services Lead

Sell Fun. Create Memories. Make an Impact.

Imagine selling fun for a living—armed with 500+ games, attractions, and show-stopping experiences—and knowing that your ideas, organization, and people skills help create memories that last a lifetime.

At Perfect Parties, we’re not just about rentals—we’re about crafting unforgettable experiences. Backed by exceptional team execution, you’ll be in the driver’s seat helping clients feel confident, excited, and supported from first call to final celebration.

As our Office & Client Services Lead, you’ll be the heartbeat of our operation—supporting clients, empowering teammates, and ensuring every event feels just as seamless behind the scenes as it does on the dance floor. You’ll also be building valuable skills in sales, service, and execution, with room to grow alongside a fast-moving, fun-first team.

• A service champion — warm, consultative, and confident without being pushy
• Calm, capable, and collected when phones are ringing
• Highly organized and detail-oriented
• A clear communicator — clients and teammates feel heard and helped
• Someone who gets things done without needing to be told twice
• Motivated by problem-solving and joy-making

• Answer incoming calls and live chat with friendliness, confidence, and solutions
• Assist with proposals, bookings, follow-ups, balances, and payment coordination
• Maintain accurate client and event records that keep the whole team aligned
• Manage Certificates of Insurance (COIs), vendor subcontracting, and billing submissions
• Collect incoming mail and ensure paperwork flows smoothly
• Input check payments and maintain clean financial tracking

• Order supplies, manage inventory photos and records, and keep the office humming
• Coordinate staffing and labor through Instawork, People Ready, and internal teams
• Manage Divvy card logistics and travel arrangements with precision

• Lead the weekly photo contest and support team fun initiatives
• Build booking reminders and internal communications to keep production on track
• Support peak-season priorities with creativity, flexibility, and calm energy

• 21+ years of age
• 1–2 years of experience in administration, office support, client services, or sales support
• Comfort with consultative sales and relationship-building
• Event industry experience is a plus, but a strong service mindset matters most
• Excellent written and verbal communication skills
• Strong computer skills and proven organizational ability
• The ability to juggle multiple priorities in a fast-paced environment
• Full-time, 40 hours per week
• In-office (not remote — we value real-life collaboration and energy)
• Casual, positive, fast-moving work environment
• On-site parking available

At Perfect Parties, we’re more than a rental company—we’re event makers, joy engineers, and expert problem solvers. Benefits include:

• Health, dental, and vision insurance
• Paid vacation and holidays
• Profit sharing program
• Summer team outing and holiday celebration
• A culture that celebrates life’s moments—big and small

You don’t just answer phones—you shape the client experience. When this role thrives, our team stays aligned, clients feel confident, and events go off without a hitch—because someone made it happen.

If you’re dependable, organized, people-focused, and energized by fun, detail, and service leadership, we can’t wait to meet you.

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.