Financial Service Representative; Loan Officer

Position: Financial Service Representative (Loan Officer)
** LOCATION
* * Starting competitive pay of $18.25 per hour and can increase depending on experience, plus incentives Performance reviews with opportunities to increase compensation Excellent medical and dental benefits with minimal employee contribution (full time employees) Matching 401K
* Acts as a liaison to Business Services
* Reaches out to the community through outbound phone calls and by attending SEG events
* Performs Teller duties as needed
* Represents the credit union in a professional manner, both in dress and in actions
* Keeps work area neat and clean
* Responds to email/voicemail/missed calls/other communication in a timely manner
* Actively participates and completes product knowledge courses
* Complies with all regulations as required by law
* May require travel to other branches
* Performs other duties as assigned

KNOWLEDGE, SKILLS, and ABILITIES  The requirements listed are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
* At least
** 1+ year
** of retail banking or related sales and customer service experience.
* Ability to satisfy immediate and unexpected needs, by recommending credit union products and services with knowledge and confidence.
* Ability to multi-task and maintain composure while handling all member activities and requests.
* Ability to prepare loan documents and cross-sell financial services of the credit union to ensure quality service.
* Ability to perform mathematical calculations.
* Ability to communicate effectively using written and verbal communication.
* Basic computer operating skills
* Beginner to intermediate skills in Microsoft Office (Outlook, Word, Excel)
* Type a minimum of 35 words per minute preferred
* Symitar experience preferred
* Thorough knowledge of credit union policies, procedures and regulations
* Ability to prepare loan documents and cross-sell financial services of the credit union to ensure quality service
* Ability to perform mathematical calculations
* Ability to communicate effectively using written and verbal communication
* Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently
* Ability to stand, walk, kneel and crouch occasionally

Follow @Mountain America Life  on  and  to see why our team members love working at Mountain America!

Mountain America Credit Union is one of the foremost financial institutions in the country, with more than 95 branches located in 5 states (Utah, Idaho, Nevada, Montana, and Arizona). We believe that a healthy balance between work, home life, and play is essential to our team members and our success. We offer a friendly, comfortable and inclusive work environment, fun employee activities and exciting charity events to ensure that no day is dull at Mountain America.

Our purpose is to help members enjoy a good life by providing them a positive incentive to save and manage their finances. We also give members easy access to their accounts and allow them to control their funds in a variety of ways, including ATMs, online home banking, mobile banking, direct deposit, automatic payment options and access through a large branch network.

When making decisions, we always put members' needs first. It's just the way we do business and a part of the "people helping people" philosophy of credit unions.
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