Assistant Case Manager; Case Aide)‐Visitation

ARIZONA DEPARTMENT OF CHILD SAFETY (DCS) is a social and human services agency whose mission is to partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for Arizona’s children through prevention, services, and support.

Assistant Case Manager (Case Aide) - Visitation

100 N Tonto Street, Payson, AZ 85541

Salary: $17.3484 hourly / $36,084.67 annual
Grade: 14
Closing Date: 2/2/2026

At the Arizona Department of Child Safety (DCS), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. As an agency, we are proud to be a pillar of strength for our communities, and proud to do work each day that makes an impact on the world around us.

Becoming an Assistant Case Manager (Case Aide) at DCS can be a life-changing event. If you have a passion to work with children and families, DCS is the place for you.

A DCS Assistant Case Manager - Visitation (Case Aide-Visitation) is responsible for safely escorting and/or transporting clients to DCS visitation meetings and documenting observations.

A day in the life of a DCS Assistant Case Manager - Visitation (Case Aide-Visitation) can look like:

• Supervising visitation meetings among clients (parents and children)
• Entering case notes into the computer-based Case Management System
• Driving on state business to transport children to appointments, etc.
• Performs other duties appropriate to the assignment

Alternative work hours may be required, including overtime, weekends and holidays.

Knowledge Of
Computers and software (Microsoft Office Suite), mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).

Skill In
Establishing and maintaining interpersonal relationships; general clerical functions such as data entry and filing; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi-tasking; and observation.

Ability To
Gain knowledge on information regarding human and social services; understand and adhere to related State, Federal and local laws, as well as DCS policies and procedures; comply with casework principles and practices; comprehend and follow moderately complex written and oral instructions; organize data in a logical and coherent manner; prepare written reports accurately in a prescribed format; actively listen and provide supportive attention to clients;

acquire and renew CPR Certification.

The ideal candidate will have some college experience with credit hours in child development, rehabilitation, counseling, psychology, social services, sociology or related field or 1 year experience in a child welfare environment, indirectly or directly working with clients or experience working with children in a controlled environment (e.g., nanny, daycare, teacher's aide).

• High school diploma or GED
• Valid Arizona issued driver’s license
• Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card

Selected candidates must be able to pass a background investigation and DCS Central Registry check.

Employees who drive on state business are subject to driver license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R).

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business and the following requirements apply:
Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

THE STATE OF ARIZONA HAS EXCELLENT BENEFITS AND PERKS! We offer a comprehensive benefits package that can become effective as soon as two weeks after starting.

• Paid sick leave
• Paid vacation that includes ten (10) holidays per year
• Paid Parental Leave…