Account Manager

Account Manager – Impact Property Solutions

Since opening our doors in 1988,
Impact Property Solutions has served thousands of multifamily properties for over 30 years. Our management companies and property managers trust our outstanding customer service, quick installation, and same‑day or next‑day response time. We are looking for an experienced Account Manager who will partner with and ensure the long‑term success of our customers.

• Develop and build sales and obtain orders with existing customers in conjunction with establishing new accounts.
• Prepare sales presentations based on existing and new customers’ unique business needs.
• Utilize CRM systems to document sales activities, scheduling, customer calls, and reporting.
• Monitor competitive landscape by understanding current multi‑family flooring marketplace pricing, products, installations, and delivering information.
• Recommend new and innovative products, services, and policies by evaluating results and competitive developments.
• Resolve customer complaints and concerns by understanding concerns, developing solutions, and making recommendations.

• Foundational sales knowledge, account management or other relevant sales experience.
• Demonstrated ability to communicate, present data, and influence decision‑making cycles credibly and effectively at all levels of the organization.
• Experience in delivering client‑focused solutions based on customer needs.
• Ability to focus on details while managing multiple projects.
• Excellent listening, negotiation, and presentation skills.
• Excellent verbal and written communication skills.
• Positive attitude, self‑motivation, drive, and determination.

• High School Diploma or GED equivalent required;
  Bachelor’s degree in marketing, sales, business, or related field preferred.
• Minimum 2‑years customer sales experience or related experience.
• Minimum 2 years flooring experience or related experience.
• Experience selling products and services to multifamily property management companies or working for multifamily property management companies preferred.
• Must have reliable transportation, up‑to‑date auto insurance, and a valid driver’s license.

• Competitive Health Insurance Plans
• Vision and Dental Plan
• Company‑paid life insurance
• Generous Paid Time Off Program
• 401(k) / Roth plan with employer match
• Generous PTO plus paid Holidays

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

$50,000 – $150,000

Mid‑Senior level

Full‑time

Sales and Business Development

Facilities Services

Pawtucket, RI