Senior Business Systems Analyst - Chat Platform
Job in
Pawtucket, Providence County, Rhode Island, 02861, USA
Listed on 2026-03-02
Listing for:
Highmark Health
Full Time
position Listed on 2026-03-02
Job specializations:
-
IT/Tech
Data Analyst, Systems Analyst, IT Business Analyst, IT Consultant
Job Description & How to Apply Below
Why consider this job opportunity
- Salary up to $
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to work on innovative projects impacting healthcare technology
- Engage with cross‑functional teams to drive business solutions
- Opportunity to mentor and lead junior analysts
- Capture capability needs and drive quality business solutions on complex issues
- Participate in the full software development life cycle in various agile roles
- Ensure compliance with required standards and obtain necessary approvals
- Interface with business areas, customers, and technical staff to drive value and innovative solutions
- Lead requirements testing to minimize production defects and analyze results
- Bachelor's Degree in Business Management, Information Technology, Information Systems, or related field
- 5 – 7 years of experience in IS/IT
- Strong analytical, problem‑solving, and communication skills
- Proficiency in project management and agile methodologies
- Experience with SQL and report writing
- 3 – 5 years of experience in Lean/Six Sigma
- 3 – 5 years of experience in the Health Insurance or Healthcare Industry
- 3 – 5 years of experience with IVR or chatbot technologies
- Certifications such as ITIL, TOGAF, Six Sigma, or PMP
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Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
Position Requirements
10+ Years
work experience
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