Case Worker Outreach

Summary

Under the supervision of the Program Manager and/or Team Leader provides case management, rehabilitation, and crisis interventions and outreach services in home, office, and community settings to adults with serious long-term mental illness. Collaborates with psychiatric and allied mental health team in assessment, diagnosis, intervention and treatment planning by performing the following duties. Conduct substance abuse treatment with clients in need in accordance with the 12 core functions of substance abuse counseling as defined by the ICRC.

This position will have duties and responsibilities in both the Pawtucket (103 Bacon St.) and the Johnston (1443 Hartford Avenue) offices. Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done.

The core Success Factors include:
Instill Trust and Value Differences;
Patient and Community Focus; and Collaborate.

• Provides clinical interventions such as resource linking, resource modification and development, skill teaching and programming to consumers on Mobile Treatment Team caseload.
• Assists consumers in getting financial benefits;
  Assists consumers in accessing medical and dental care as need;
  Assists consumers in choosing, getting, and keeping employment;
  Assists consumers in choosing, getting and keeping decent, affordable housing;
  Assists consumers in developing social support network and participating in social and leisure activities;
  Assists consumers in applying ADL skills in needed real-life environments.
• Conducts comprehensive clinical assessment and develops interventions for substance abuse, sexual abuse, symptom management, and family support and education.
• Assesses suicidal and homicidal behavior.
• Coordination of emergency psychiatric services within a timely manner, including documenting interventions, alternatives considered and response of client/client family and supporting agencies.
• Provides, coordinates, and monitors treatment services for all assigned cases. Includes, but is not limited to:
  • 22 hours of direct services (face to face) with clients in order to adhere to minimal requirement for productivity.
  • Documentation in progress notes following established procedures, as described in the Individual Treatment Plan.
  • Provision and coordination of care prescribed in the Treatment Plan through documented contact and implementation of assigned activities with other client/client family, Gateway staff, consultants, and Treatment Plan-designated staff from schools and other human service and medical organizations.
• Participates in treatment planning by completing assessment assignments within time requirements specified by procedures.
• Schedules attendance at treatment planning meetings with staff and other individuals specified in procedures.
• Utilizes assessment information, diagnostic results and staff and participation in the development of treatment plans.
• Provides psycho educational services to clients and their families/significant others, based on modality, frequency, participant and location specifications prescribed in the Individual Treatment Plan. Services will include provision of information regarding mental illness, alcohol and substance abuse, effective parenting, behavior management, etc.
• When providing therapeutic/counseling/case management services, arrives and/or participates on time, as scheduled; is alert and responsive to client issues and behaviors.
• Works within prescriptive instructions from the client Individual Treatment Plan, modifies treatment planning to meet client needs and changes in situation.
• Documents, with the client, if possible, treatment implementation and related issues, in progress notes and/or treatment plan review documents.
• Assists with Discharge Planning.
• Medical record documentation must be in adherence to Gateway policies and procedures and MTT Medicaid guidelines: including updating of client database, reviewing outside correspondence and following client confidentiality and client rights procedures.
• Attends scheduled community and/or agency meetings on time.
• Makes arrangements with other agencies to provide services for identified clients as specified in client Treatment Plans.
• Participation in agency committees as designated by supervisor, attending meetings on time and actively participating in both discussion and assignments.
• Participation in other inter-agency meetings as designated by supervisor, attending meetings on time, and actively participating in both discussions and assignments.
• Participates in daily staff organizational meetings and treatment planning review meetings.
• Provides ongoing assessment of client’s mental illness symptoms and client’s response to…