Retail Lending Team Lead

Retail Lending Team Lead

Coastal1 Credit Union is seeking a Retail Lending Team Lead. This role will, with guidance from the Assistant Vice President of Retail Lending, assist with overseeing the day-to-day operations of the Retail Lending Department. Provide service to members seeking loans. Gather information and analyze employment and credit history of loan application(s) and approve, deny or recommend the loan(s) based on guidelines and authority.

• Under the guidance of the Assistant Vice President, assist in overseeing the day-to-day operations of the Retail Lending Department ensuring the timely processing of critical items such as: early disclosures, loan decisions, closing disclosures, etc.
• Provide training for new employees and cross-training for existing staff.
• Perform the duties of loan interviewer, processor and underwriter as needed.
• Perform investigative analysis of loan application requests. Review and approve loans within guidelines and authority. Provide routine information to members regarding loans and Loan Policy.
• Review staff work to ensure accurate disclosures, thoroughly completed documents, and swift loan decisioning whenever possible.
• Provide financial counseling to members.
• Cross sell lending and savings products.
• Review credit union policy and procedures for staff and assist AVP Retail Lending in developing department goals and objectives.
• Generate and distribute daily reports as needed.
• Perform other duties as required.

• High school diploma or equivalent, some college or industry related classes or training. Associates degree preferred.
• Demonstrated successful experience of at least three years in credit union/banking plus a total of no less than two years working supervisory experience
• Outstanding customer service skills, high level of professionalism, demeanor, and appropriate business appearance
• Demonstrated leadership skills and the ability to motivate staff and foster a team atmosphere and positive attitude within the department
• Excellent written, presentation and oral communication skills
• Good interpersonal relations and organizational skills
• Well organized, able to keep track of status of numerous time sensitive responsibilities, able to work under pressure and to meet deadlines
• Experienced with PCs or computer-based programs

Founded in 1928 and based in Pawtucket, Coastal1 Credit Union is a growing, member-focused organization serving over 130,000 members. Today, Coastal1 has 19 branches throughout RI and MA, including Bristol, Cranston (2), Cumberland, East Greenwich, East Providence (2), Johnston, North Kingstown, North Providence, Pawtucket (3), Providence, Smithfield, Wakefield, Warwick (2), and North Attleboro, along with a loan production office in Foxboro, MA.

We are committed to helping members achieve their financial goals. Coastal1 Credit Union is committed to providing the best in products, services, rates and changes in technology for our members convenience and security providing "The smarter way to bank." We are focused on simply being the best overall community financial institution in the markets we serve.

Coastal1 offers competitive pay and great benefits including medical, dental and vision for you and your dependents. In addition, we offer paid time off to promote work/life balance, on-site fitness center, 401(k) with a company match, employee homebuyer assistance, plus much more!

Equal Opportunity Employer