Boat Attendant

Overview

Sam Baker Hospitality located in the spectacular setting of Sam A Baker State Park is one of the state's most scenic locations. Sam Baker Hospitality offers quaint cabins for lodging guests, retail gift sales, cafe and watercraft rentals. Come join the fun as guests float down the St. Francis River and in Big Creek!

This is a seasonal position and the anticipated first day of work is in March and the last day is estimated to be in November.

• Prepare the Boathouse for the day; string boats to dock, place life jackets in appropriate place outside, place cleaning supplies outside, bring trash receptacles to designated areas
• Assist guests in the rental of boats; safely help load and unload guests from boats
• Responsible for setting up signs and maps at the beginning of each day
• Always be present on the dock and provide warm and friendly customer service to each guest
• Ensure that boats are clean
• Ensure that boats are properly stowed and cleaned in the boathouse at the end of day
• Ensure cleanliness of dock area (hosing down dock) at the beginning of the day and is clean of trash at the end of the day
• Perform weekly upkeep/draining/cleaning of boats inside and outside boatshed; follow weekly cleaning schedule
• Document damage to boats using appropriate logs and report to Maintenance in a timely fashion
• Assist in dining and common areas; sweep, setup/breakdown chairs, open/close shutters, wipe down and sanitize all surfaces, empty trash, clean bathrooms, and consolidate trash into black containers
• Help to ensure that windows and doors are all locked at close of business day
• Actively participate in creating a positive work environment, promoting team work
• Follow all company safety procedures while handling the boat fleet and inform guests of safety expectations in a professional manner
• Other duties per Duties Checklist and as assigned

• Excellent customer service and people skills
• Must be able to work a variety of day, night, weekend, holiday shifts
• Must be able to work independently with little or no supervision
• Strong communication and interpersonal skills – must be able to read, write and speak English
• Must be able to meet and/or exceed customer expectations
• Ability to lift 25 lbs. frequently and up to 50 lbs. occasionally.
• Frequent bending, twisting, lifting and squatting will be required
• Must successfully pass a pre-employment drug screening.

Education:

High School Diploma or equivalent required

Experience:

Six months customer service and/or food and beverage experience preferred

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.