Account Executive, Field

Custom Ink, the leader in custom apparel for groups and communities, is all about bringing people together. That's what inspires our innovative online platform, world-class customer support, and award-winning work environment. With 750+ team members (“Inkers”), we are passionate about the success and well-being of our team and have earned frequent recognition as a top workplace from such organizations as Fortune Magazine and The Washington Post.

Our customers are counting on us to come through for them, and that’s important to all Inkers - no matter what role they’re in.

• Workstyle:
  This is an onsite, high-activity sales role. Most of your time will be spent in the office making outbound calls, building a pipeline, and planning outreach efforts. You’ll also engage customers virtually and spend time in the field (~30%) for prospecting and in-person client meetings. Physical residence in the New York/New Jersey Metro area is required
• Reports to:
  
  Senior Account Executive/Regional Manager
• Travel Expectations:
  To be successful, it's essential to have a consistent physical presence in your assigned territory. Reliable transportation is required, as this role involves frequent in-person meetings and travel within the region. We’re looking for someone who thrives on building relationships face-to-face and enjoys being out in the field representing Custom Ink.
• Physical Requirements/Demands:
  Regular fieldwork, including prospect site visits, event attendance, and customer meetings.

We’re seeking a true hunter — a self-motivated, high-activity Account Executive who thrives on outbound prospecting. This is a high-volume cold-calling role, requiring consistent outbound discipline, along with in-person prospecting and client meetings.

You’ll own a geographic territory and focus on generating new business through a combination of calls, prospecting, local events, and virtual outreach. Success in this role requires resilience, grit, and the drive to push through rejection and build momentum in a competitive market.

• 2–4 years of sales, business development, or outreach experience; field-based or local sales experience preferred
• Demonstrated ability to hit or exceed performance goals in a fast-paced environment
• Strong interpersonal and communication skills with comfort initiating conversations both in person and virtually
• Self-starter with the ability to prioritize time and pipeline effectively
• Familiarity with sales enablement tools (Salesforce, Zoom Info, Google Workspace)
• Passion for community engagement and a desire to help customers bring their ideas to life through custom products

• Conduct high-volume prospecting via outbound calling, door-to-door outreach, and event-based marketing in your assigned territory
• Identify, qualify, and secure new business accounts in alignment with Custom Ink’s Ideal Customer Profiles (e.g., schools, small businesses, nonprofit groups)
• Schedule and conduct meetings—virtually and in-person—to understand customer needs and pitch custom apparel and promo solutions
• Partner with your Sr. AE to execute regional Account-Based Marketing (ABM) campaigns, leveraging tools like Zoom Info and customized outreach
• Coordinate with Customer Success Managers to transition closed deals and ensure smooth onboarding and repeat purchases
• Maintain up-to-date activity tracking and pipeline forecasting in Salesforce
• Attend and represent Custom Ink at local events, conferences, and opportunities relevant to your assigned verticals or regions

This is not an inside sales, call center, or customer success role. We are looking for a candidate with strong, proven sales experience who is energized by customer acquisition, disciplined pipeline management, and consistent outbound execution in a fast-paced, results-driven environment.

• Volume of high-quality outbound activity: calls, emails, and in-person prospect meetings per week
• Leads and opportunities sourced through grassroots marketing and field activity (e.g., flyers, local events)
• Contribution to new logo acquisition and revenue margin against territory goals
• Participation in targeted ABM campaigns: response…