Roving Property Manager

Overview

People’s Self-Help Housing (PSHH) is seeking an experienced and eager Roving Property Manager to join our team. This individual will focus on roving to and assisting in overseeing 13 of our affordable housing rental properties. With a mission to build affordable homes with site-based services that offer opportunities to change lives and strengthen communities, People’s Self-Help Housing is the longest-serving nonprofit developer on California’s Central Coast.

We serve low-income working families, farm workers, seniors, and veterans and provide welcoming environments for those living with disabilities and for the formerly homeless. Along with building and managing beautiful and accessible neighborhoods in San Luis, Santa Barbara, and Ventura counties, we offer a broad array of programs to promote health, education, and connections to community-based resources.

This is a full-time position (40 hours/week).

Salary DOE, with a very competitive benefit package including:

• Employer-paid medical/dental/vision, LTD/STD
• Pension Plan
• Paid Vacation, Holidays and Sick Time
• Employer investment in professional education and employee wellness
• An excellent supportive staff and work environment.

Part of this position’s compensation includes a one-bedroom manager’s unit located at our Los Robles Terrace property.

• All duties related to processing tenant applications, including marketing the property, accepting and receiving applications, qualifying applicants by checking credit and criminal background, previous landlord and other references, verifying income, maintaining a waiting list, showing apartments, and reviewing lease contracts with tenants.
• All duties related to processing tenant applications
• Annually re-certify tenants by the effective date
• Review and prepare for audits from regulatory agencies and investors by ensuring that all internal and regulatory compliance requirements are followed and completed
• Attend training classes and seminars to stay current with appropriate property-required certification
• Maintain tenant and unit files in accordance with regulations

• Perform move-out inspections with Maintenance Manager
• Ensure settlement statements and other parts of the move-out process are completed accurately and timely
• Maintain accurate information on vacancies and the make-ready process
• Arrange for re-keying of door locks
• Process repairs quickly to ensure the unit can be re-rented as soon as possible
• Assist with periodic inspections
• Perform move-in inspections with tenants
• Ensures all turnover procedures are followed and that turnovers are accomplished in a timeframe and manner consistent with PSHH standards and the property’s budgetary goals and limitations.
• Ensure work orders are prioritized and completed according to policy
• Track preventive maintenance and process purchase requests and approval forms
• Check community areas and shared spaces for cleanliness and safety on a daily basis
• Maintain control of keys for apartments and common areas
• Be prepared for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
• Ensure physical standards for each site are achieved in accordance with expectations of the organization.

• Review lease and house rules with the new tenants and instruct on the use of appliances, etc.
• Assist tenants in organizing regular cultural and national celebrations
• Help to coordinate, through department collaboration, self-sufficiency tenant programs and activities
• Reinforcing lease, addendums, house rules with proper notices and meetings
• Help with budget overview, work on early stages of budget development
• Ensure variance reporting is completed monthly for each property
• Collect rents according to policy and ensure benchmarks are met
• Ensure leasing procedures are followed and occupancy levels are at standards
• Process security deposit refunds in a timely manner
• Process accounts payable on a weekly basis
• Work within the approved operating budget
• Collect rents, post to the database, make bank deposits, and maintain tenant and unit files in accordance with regulations and in a timely manner. If applicable, collect laundry money, roll it,…