Veterinary Receptionist

Paso Robles Veterinary Medical Clinic has been a cornerstone of exceptional pet care for the Paso Robles and North County communities since 1962. We are a dedicated team of veterinarians, compassionate technicians, and animal lovers committed to helping pets live their healthiest, happiest lives.

As a Client Care Representative
, you'll be the warm, welcoming face of our veterinary practice. In this front-line position, you'll create positive first impressions with clients and set the tone for their entire experience. You’ll bridge between clients and their pets’ care, guiding pet parents through appointments, answering questions, and ensuring smooth operations at our reception area. This role combines people skills, organizational abilities, and a love for animals to help us deliver exceptional veterinary care.

• Creating Exceptional First Impressions:
  Warmly greet clients and their pets, making them feel welcome and valued from the moment they contact our practice.
• Communication Excellence:
  Manage multi-line phone systems, gather and document important information accurately, and convey pet care instructions clearly and compassionately.
• Appointment Management:
  Schedule, confirm, and manage appointments and handle check-ins/check-outs with proper documentation.
• Team Coordination:
  Alert appropriate departments when patients arrive, distribute daily schedules, and maintain updated patient files.
• Professional Environment:
  Maintain an inviting, clean, and organized reception area that supports a positive experience for clients and their pets.

• Eager to learn and have a passion for veterinary medicine
• Exceptional customer service skills with a friendly, professional demeanor
• Strong multi-tasking ability in a fast-paced environment with accuracy
• Excellent verbal and written communication skills
• Proficiency with computers, business systems, and multi-line phone systems
• Attention to detail when handling payments and maintaining records
• Adaptability under pressure and a team-oriented attitude
• Genuine compassion for animals and people who love them

• High School Diploma/GED or equivalent
• Experience in a veterinary field is a plus
• Cash handling experience is preferred

• Competitive Pay: $18.00 - $23.00 per hour, commensurate with experience
• Comprehensive Benefits:
  Health, dental, and vision insurance, plus 401k with company match
• Growth Opportunities:
  Continuing education and professional development support
• Work-Life Balance: PTO and mental health assistance
• Perks:
  Employee discounts on services, scrub allowance, and a referral program
• A Welcoming Team: A hard-working, collaborative team where your voice matters

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Health Care Provider
• Industries:
  Veterinary Services

Apply BELOW