Journeyman Technology Field Tech, Worksite Solutions

The Journeyman Technology Field Tech, Worksite Solutions is responsible for independent diagnosis and failure analysis, and repair of various on- and off-machine technology systems. Duties include but are not limited to removing, repairing, assembling, and installing according to manufacturer specifications and technician skillset.

SUCCESS AT WESTERN STATES:
Western State’s culture is based on passion for our Vision and VALUES. We are committed to SAFETY and sending every employee home safely, every day. We strive for EXCELLENCE, act with INTEGRITY, value TEAMWORK, and are ACCOUNTABLE as individuals and as an organization.

The Journeyman Technology Field Tech Worksite Solutions is responsible for independent diagnosis, failure analysis, and repair of various on- and off-machine technology systems. Duties include, but are not limited to, removing, repairing, assembling, and installing according to manufacturer specifications and the technician s appropriate skillset.

• Actively cares, promotes, manages, and advocates safety at Western States. As a team member, ensure all employees, vendors, and clients have a safe work environment while adhering to applicable safety policies, procedures and standards.
• Ability to complete Job Hazard Analysis (JHA’s) prior to any job-related tasks according to WSECO’s policy and standards.
• Maintains a clean, clutter-free personal work area to ensure a safe environment for all WSECO employees.
• Adheres to required personal protective equipment (PPE) as identified in safety policy.

• Demonstrates troubleshooting skills on various technology systems.
• Performs skill-level appropriate testing while comparing data to specifications to determine if the system is functioning as designed.
• Repairs and diagnoses technology systems failures according to business time requirements.
• Completes complex machine technology system installations including auxiliary hydraulic system configuration and setup.
• Performs tasks independently, including inspections and troubleshooting.

• Completes technology system preventative maintenance and inspects/repairs components including machine guidance, productivity tracking, safety, and on-machine health systems.
• Troubleshoots and repairs technology systems.
• Demonstrates understanding of various technology systems.

• Understands, tests, and repairs complex electrical systems, including Deutsch and Ampseal Connectors, 6/12/24 battery voltage systems, and the ability to repair/replace various harness types.
• Troubleshoots and repairs machine software and firmware compatibility as needed.
• Troubleshoots and repairs machine networking and ECM communication systems.

• Participates in continued education and training initiatives as outlined in the Western States Equipment Technician Career Development Plan (TCDP).
• Utilizes service manuals (Trimble, SIS and parts books) to address technical issues and perform all required tasks within technician level abilities, in accordance with printed procedures.
• Utilizes parts reusability guidelines.
• Completes actual service reports for files and warranty purposes using STW for timely work order closing.
• Addresses all inquiries in a prompt and friendly manner to meet or exceed internal/external client expectations.
• Performs other duties as assigned while developing a mindset for technician productivity.

• Ability to navigate Microsoft products.
• Ability to obtain job-related certifications for any specialty equipment (e.g., forklifts, rigging, and overhead cranes).
• General knowledge of manufacturer-specific software (SIS, ET, and Trimble).
• Ability to develop and maintain effective working relationships with others.
• Consistent attendance and timeliness with the ability to work overtime with limited notice.
• Working within and promoting Western States’ purpose, vision, and values.

• Proof of high school diploma or GED.
• Associates degree in diesel technology or trade school diploma preferred.
• Minimum of three years of equivalent experience in a Caterpillar…