Radio Technician

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Summary: Under the supervision of the service manager, perform system design, troubleshooting, programming, and installations. Optimize, maintain, and repair 2-way and wireless communication systems, including complex radio systems and 911 communications centers for customers.

• Diagnose, troubleshoot, discuss, and resolve radio/wireless communication equipment issues with customers in person, by phone, email, or at the shop.
• Perform diagnostic tests to repair radio/wireless communication equipment such as dispatch consoles, paging infrastructure, trunked radio systems, and mobile installations.
• Analyze diagnostic test results to repair and program radios and wireless equipment.
• Coordinate with customers, vendors, and management to meet deadlines and customer needs for repairs, maintenance, and programming.
• Prepare quotes and bids.
• Act as the shop’s safety coordinator, collaborating on safety training and implementation.
• Perform radio communication system programming following industry and vendor standards.
• Install radio and wireless mobile and base communication systems per industry standards.
• Report accidents, maintenance needs, or repairs, and practice safe driving procedures.
• Work Monday through Friday, 8 a.m. to 5 p.m., with on-call duties including overtime.
• Travel locally or overnight as required.

• 3-5 years of experience in 2-way radio and wireless communication systems, including diagnostics, repair, and troubleshooting.
• Associate degree or equivalent in electronics and wireless system repair preferred.
• Experience with dispatch consoles, paging infrastructure, trunked radio systems, and mobile installations.
• Knowledge of radio repair, DC, AC, RF Theory.

• FCC GROL license.
• Valid driver’s license and insurability.
• CET or NABER certification preferred.