General Manager

Overview

A new chapter in Pacific Northwest destination golf is underway just outside Pasco, Washington. Perched atop dramatic bluffs, this in‑development, David McLay Kidd project is positioned to become one of the most compelling new golf experiences in the United States. Set within the sweeping landscapes of the Columbia River Basin, the property features sandy soils, rolling contours, firm‑playing ground, and expansive long views.

The Snake River’s presence provides a dramatic and powerful natural backdrop that will define the course’s visual and strategic identity.

The General Manager (GM) serves as the senior on‑site leader responsible for managing and directing the overall operational and fiscal performance of the golf course and resort during the development, grow‑in, and pre‑opening phases. The GM operates in compliance and accordance with Company policies and procedures while establishing the foundation for long‑term success. This role is charged with developing and implementing fiscal, operational, and business development plans and strategies;

establishing and administering operational standards and quality performance guidelines for all operating functions and staff; and leading the organization from development through opening and stabilization. The General Manager will build and lead the founding team, oversee pre‑opening readiness, coordinate membership sales, and serve as the primary ambassador and public face of the property throughout the grow‑in period and beyond.

• College degree preferred.
• PGA Class A or CMAA certification and experience preferred.
• 5 years applicable functional, supervisory and/or management experience, preferably in the golf industry.
• Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management.
• Demonstrated quality written, verbal, and interpersonal communication skills.
• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
• Positive attitude, professional manner and appearance in all situations.

• Lead all pre‑opening activities in coordination with ownership, development partners, architects, agronomy consultants, contractors, and Kemper Sports support teams.
• Establish operating standards, policies, procedures, and service culture prior to opening.
• Partner closely with the Golf Course Superintendent to monitor grow‑in progress, readiness timelines, and agronomic milestones.
• Develop and manage pre‑opening budgets, forecasting, and operating plans.
• Ensure compliance with local, state, and regulatory requirements prior to opening.

• Recruit, hire, and onboard all key department leaders (Golf Operations, Agronomy leadership in partnership with Superintendent, Food & Beverage, Maintenance, Membership/Guest Services, Administration).
• Build a service‑driven, values‑based culture aligned with ownership vision.
• Create training programs and onboarding processes to prepare the team for opening day excellence.
• Serve as coach and mentor to department leaders, setting clear performance expectations.

• Lead the sale of a select group of founding memberships, working directly with prospective members and facilitating the communication, administration, and welcoming of this critical group.
• Serve as the primary ambassador of the property to members, community stakeholders, vendors, and local leaders.
• Host site tours, events, and presentations showcasing the vision, progress, and future experience of the resort.
• Partner with ownership on pricing strategy, membership positioning, and early‑stage marketing initiatives.

• Design and implement operational systems for golf operations, member services, retail, and food & beverage (if applicable).
• Prepare the property for soft opening, preview play, and grand opening.
• Ensure guest and member experience standards are clearly defined and consistently delivered.
• Oversee risk…