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IT Operations & Systems Coordinator
Job in
Pasco, Franklin County, Washington, 99302, USA
Listed on 2026-01-12
Listing for:
Next Level Pros
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
IT Operations & Systems Coordinator
Location:
5715 Bedford St, Pasco, WA 99301 (In Person Position)
- Position Overview We are seeking an IT Operations & Systems Coordinator to support and manage the internal software systems that power our growing portfolio of businesses. This role is responsible for ensuring day-to-day system operations run cleanly, efficiently, and consistently across multiple companies. This is not a software engineering or coding role. Instead, this position focuses on system execution, user management, documentation, bug tracking, and operational reliability.
About NLPartners & Next Level Pros NLPartners is a portfolio company that builds and supports multiple operating businesses across industries such as home services, healthcare, real estate, and professional services. Our flagship organization, Next Level Pros, provides leadership development, coaching, and operational infrastructure to help entrepreneurs and operating leaders scale strong, disciplined companies. We believe clean systems create powerful businesses — and this role plays a critical part in keeping those systems organized, functional, and scalable.
You’ll Be Responsible For Software & Systems Management
- Set up and configure software platforms for new businesses
- Manage user access, permissions, and security standards
- Maintain system documentation, access logs, and organizational standards
- Ensure internal tools are structured, clean, and consistently maintained
- Track, document, and prioritize system issues
- Coordinate fixes with internal teams or external vendors
- Validate resolutions and maintain detailed issue logs
- Execute repeatable IT and systems workflows with precision
- Maintain operational systems (CRMs, proposals, internal tools, workflows)
- Identify small efficiency improvements to reduce friction
- Serve as the first point of contact for internal system‑related requests
- Troubleshoot basic issues and escalations when necessary
- Ensure team members have proper access, tools, and system readiness
- Experience working with business software platforms
- Strong organizational and documentation skills
- Comfortable following SOPs and repeatable workflows
- Ability to manage multiple tasks without losing details
- Clear communicator with technical and non‑technical teams
- Startup or multi‑business experience
- Familiarity with ticketing or bug tracking systems
- Basic understanding of business or sales workflows
- A coding or software engineering position
- A strategic IT leadership role
- $20–$23 per hour (depending on experience)
- Sick Time
- Growth opportunities within a rapidly expanding organization
We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification under Washington State and federal law.
Seniority Level- Entry level
- Full-time
- Information Technology
- Business Consulting and Services
- $50,000.00–$60,000.00
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