Crop Insurance Administrative Assistant

AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers in a seven-state territory in the Western United States. AgWest is part of the 100+ year-old Farm Credit System - the leading provider of credit to American agriculture.

AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society. We serve customers in 59 locations throughout the West.

We are in search of an Administrative Assistant - Crop Insurance I or II to join our Washington Lending and Insurance department in Pasco. This full-time position reports to the Director, Operations and is accountable for assisting with providing high quality, profitable and constructive insurance products and related services to customers.

The base salary range for this position in Pasco, Washington is:

• Level I:
  Typical starting range: $44,200 - $57,500;
  Full base salary range: $44,200 - $64,200;
  Annual performance-based incentive target is 6% of base.
• Level II:
  Typical starting range: $48,400 - $64,500;
  Full base salary range: $48,400 - $72,600;
  Annual performance-based incentive target is 6% of base.

• Gather customer/applicant information and other supporting data in person, by phone, or in writing in order to complete required applications, documents or reports.
• Accurately key and adjust verified customer information for review and action by agent or others.
• Monitor follow-up requirements in assigned areas.
• Comply with appropriate regulations and procedures in completion of applications, forms, documents and reports.
• Perform clerical duties such as typing correspondence and documents, establishing and maintaining files, verbally answering the telephone and taking messages as required.
• Assist in maintaining a high degree of data integrity by maintaining accurate databases.
• Maintain industry knowledge through ongoing crop insurance educational training and seminars.
• Effectively work with customers, outside parties and colleagues.
• Adhere to appropriate counter party and vendor management protocols as described in company procedures.
• Represent and communicate the values, purpose and mission of AgWest.
• Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.
• Other duties as assigned.

• High school diploma or equivalent.
• Insurance or general office function experience.
• Strong organizational and customer service skills.
• Ability to efficiently and effectively work in a fast-paced environment with shifting priorities.

• Medical, dental, and vision insurance
• Basic term life and AD&D insurance (fully paid for by the company)
• Paid days off annually: 15 vacation, 15 sick, 12 holidays and 3 volunteer days
• 401(k) plan (6% match plus 3% employer contribution)
• Employee Assistance Program
• Wellness Program
• Jeans are welcome at work every day at AgWest!

* Vacation accrual rates increase with tenure.

Details about insurance and retirement benefits are available at:

Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender orientation, national origin, marital status, age, disability, protected veteran status, or any other classification protected by law.

Job level and starting annual salary will be based on a variety of factors including but not limited to experience, education, certifications/licensure, internal equity, location, business needs and market demands. The listed compensation and benefits information is accurate as of the posting date. AgWest reserves the right to adjust compensation for all positions and modify or discontinue benefits programs at its sole discretion, subject to applicable law.