Panel Care Coordinator

Panel Care Coordinator
Pascagoula Hospital | Full-Time | Mon-Fri 7AM-3:30PM
2809 Denny Ave
Pascagoula, Mississippi, 39581
United States

The Panel Care Coordinator functions as an intermediary between the Medical Team and the patient. In this capacity, the role is designed to provide first line support to electronic and telephone queries. This requires the Panel Care Coordinator to proactively manage patient care for those non-office visits. As the primary conduit for the transmission of information between patient and Medical Staff, the Panel Care Coordinator will need to use their discretion to convey pertinent information to the Medical Team.

The goal of this position is to gather, assimilate, and convey the correct information to the Medical Team to provide a timely treatment plan.

Note: This description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions; management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

• Education: High School graduate or equivalent required. Graduate from a Medical Assistant program accredited by ABHES ( Accrediting Bureau of Health Education Schools) or CAAHEP (the Commission on Accreditation of Allied Health Education Programs) preferred.
• License: N/A
• Certifications: Prefer currently certified/recognized as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) from one of the following institutions:
  • Board of the American Association of Medical Assistants (AAMA)
  • National Association for Health Professionals (NAHP)
  • American Medical Technologists (AMT)
  • Medical Career Assessments (MedCA)
  • National Health career Association (NHA)
  • OR must be a Registered Medical Assistant (RMA) from the American Medical Technologists (AMT)
• Must maintain certification according to certifying organization’s standards.
• Experience: Required: 2 years clinical experience as MA
• Reports to: Population Health Manager
• Supervises: N/A

• Physical Demands: Work is moderately active: involves frequent movement about the office and facility, and travel to another facility within the SRHS service area. Includes repetitive motions of wrists, hands, and fingers while using standard office equipment.
• Work involves listening and visual demands, including ability to perceive sound at normal levels and to focus on computer monitors and printed material.
• Must be able to be active for extended periods and work schedules that may change to meet hospital needs, including off days, shifts or weekends.
• Mental Demands: Must demonstrate keen mental faculties, assessment and decision-making abilities, strong communication skills, emotional stability, and ability to work under pressure and meet deadlines. Attention to detail and ability to multi-task in complex situations are required. Must maintain professional relationships across SRHS and other organizations.
• Special Demands: Superior customer service skills and professional etiquette. Proficient computer skills and office technology (keyboard, MS Outlook and Word).