Low Voltage Specialties Technician

JOB SUMMARY:

The purpose of the Low Voltage Specialties Technician position is to install, troubleshoot, service and repair low voltage, networks, access control, Audio/Video, and security systems, with minimal supervision.

• Appropriate use of required tools and test equipment such as multimeter, meter, laptop to program, lifts, etc. to repair or replace low voltage system components.
• Comprehensive working knowledge of low voltage standards.
• Programming and software knowledge with a variety of low voltage systems that is used when removing or replacing components to include network equipment, A/V equipment, access control, security etc.
• Troubleshoot to determine fault or faults related to networks, A/V, access control and security.
• Repair or replace damaged equipment related to networking, A/V, access control and security systems.
• Communicate with internal and external customers in a professional manner.
• Required to be punctual to required work locations and complete scheduled projects in timely manner.
• Use Field Service Lightning to track work orders, materials needed, time on job, etc.
• Complete documentation on work orders.
• Understand and follow SFS's Safety program, SDS book, Hazardous communication program, policies, and procedures. Participate in weekly Toolbox talks. Employee must know where all related safety documentation is at all times on each project.
• Ensure company provided vehicle is clean and well maintained as required by company policies.
• Technicians will be placed in on-call status as required by location to handle emergency service requests.
• Periodically attend seminars or similar education/training sessions to stay abreast of latest technology, codes, and standards changes.
• Train service technician trainees in all applicable aspects of fire protection.
• Other duties may be assigned.

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

• High School Diploma or equivalent, required.
• NICET, CTS, manufacturer or state specific certification, preferred.

• 2 years low voltage experience, specifically in networks, A/V, access control and security systems required.
• 2 years of professional computer skills, preferred.

• Must have the ability to effectively read, write and communicate in English with employees and customers.

• 2 years using business intelligence systems, Salesforce, Sage 300 CRE, or similar, preferred.

• Valid driver's license with acceptable driving record required.
• Must be able to comply with SFS's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
• Must be able to travel 90% of the time, locally.

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

While performing the duties of this job, the employee is frequently required to bend, ascend and descend step stools, ladders and stairs, kneel, lift less than 50 lbs, reach above and below shoulders, stand and walk for extended periods of time. Employee is required to see in color, close and far distances, peripheral, depth, and adjust focus. Employee will occasionally be required to balance, crouch, drive, kneel, lift greater than 50 lbs, sit, stoop, twist, and work at heights.

Employees will regularly be required to work outside, and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Employee will occasionally be required to work indoors in an office setting, work alone and with others. Employee must consistently wear all appropriate personal protective equipment, as required by company safety policies while visiting locations.

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.

While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.