Bolting Van Field Service Technician

POSITION WILL BE BASED IN THE BEAUMONT/PORT ARTHUR, TX. AREA GENERAL SUMMARY

The primary function of this position is to complete Repairs, Calibrations and Rentals at customer sites, ensuring high-quality workmanship and customer satisfaction. In addition to technical service delivery, the Field Service Technician will also be responsible for recommending and promoting appropriate company products and services during onsite visits to support customer operations and identify potential sales opportunities.

• Providing on-site Field services and operating associated equipment such as but not limited to:
• Torque and Tensioning on site repairs
• Torque and Tensioning Rentals
• Pipe Cutting, Flange Facing Rentals
• Rental Deliveries
• Adheres to safe and specified standards, completing all required documentation
• Job preparation and mobilization / demobilization including equipment lists and preparation, procedures
• Set up and adheres to all Hydraulic Technologies and site related procedures and polices including work permits and proper use of PPE and other equipment
• Strong mechanical aptitude with a sense of on-site ingenuity to rectify problems with equipment and/or difficult situations
• Maintains company quality, safety and environmental standards and policies
• Interface with clients in a professional manner always representing HT to the highest standard
• Communicates with Territory Manager daily on routes and customer requests
• Accurate and timely completion and submission of all job-related documentation including QA-QC documents
• Comply with specific task requirements including ability to identify potential hazards using risk assessment.
• Carry out driving duties in accordance with the Company’s requirements.
• Adhere to the company’s procedures in relation to quality management and environment systems.
• Adhere to the Company’s Safety Procedures and Policies.
• Book travel and maintain travel records though Navan page.
• Manage expenses during travel as well as submit expense reports monthly.
• Use company email to communicate with internal and external clients
• Recommend and promote appropriate company products and services during onsite customer visits to support operational needs and drive additional sales opportunities.

The above listed responsibilities are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities or duties required. Employee will be expected to perform other duties as assigned.

• Computer skills include knowledge of Microsoft Windows software suite (Outlook, Excel, Word, etc.) and company business ERP system.
• Read and interpret documents such as operating procedural manuals, maintenance instructions, safety rules and MSDS.
• Ability to scope, troubleshoot and execute projects to required specifications with support from service center.
• Ability to speak effectively before groups, customers, or employees of organization.
• Calculate figures and amounts such as proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry, including the use of decimals and fractions.
• Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Resolve problems involving several concrete variables in standardized situations.
• Resolve problems involving several variables in standardized and non-standardized situations.
• Will be traveling to customer sites alone, must be able to operate a motor vehicle with a valid Driver’s License.
• Ability to pass site specific background and drug tests as needed.

• High School Diploma or general education degree (GED) preferred
• Experience with hydraulic bolting, pump repairs, calibration and field machining equipment with no hands‑on supervision
• Process Basic Plus and/or OSHA 10
• Active Nuclear clearance is preferred
• TWIC card preferred; eligibility to obtain a TWIC card is required
• Valid Driver’s License is required

While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects,…