Service Manager; Levels , II, III

Service Manager (Levels I, II, III)

Join our team at Mobile Air & Power Rentals, providing innovative cooling, heating, dehumidification, and power solutions nationwide. We rent a wide variety of equipment, including portable air conditioners, chillers, heaters, and generators, helping clients save time and money while enhancing operations and events.

We are immediately hiring Service Managers at all levels.

• Full‑time positions with overtime and weekend opportunities
• Competitive hourly pay with quarterly bonus opportunities
• Health, Vision, and Dental Insurance
• Life Insurance
• 401(k) with company match
• Paid time off (vacation, sick days, holidays)
• Career development and advancement potential
• Employee discount programs

The Service Manager at Mobile Air is responsible for managing branch operations and supervising a team of 1‑12 Service Technicians to enhance customer satisfaction and operational efficiency. This role emphasizes effective communication and collaboration with sales personnel to meet client needs.

• Ensure timely and high‑quality service for customer orders.
• Oversee equipment installation, including gas connections and ductwork.
• Adhere to safety protocols and use appropriate safety gear.
• Conduct equipment start‑ups, repairs, and maintenance of HVAC systems.
• Manage logistics for equipment pick‑up, reconditioning, and storage.
• Lead the service team, fostering a positive work environment, and conduct performance evaluations.
• Implement and monitor service processes to improve customer experiences.
• Ensure safety practices and inventory management align with company standards.
• Train Technicians on maintenance and installation of equipment.
• Collect and respond to customer feedback to achieve operational goals.
• Perform additional duties as assigned.

• 2‑5 years of experience in the HVAC rental industry, preferably in management.
• Preferred qualifications:
  
  Associate’s degree, 2‑year HVAC certificate, or Universal Refrigeration Certificate.
• 1‑3 years of supervisory experience.
• Proficiency in Microsoft Office and experience with MRP or rental software.
• Strong organizational skills and ability to work independently.
• Detail‑oriented with excellent communication abilities.
• Ability to lift/move up to 50 lbs. safely.
• Valid driver’s license and meets DOT and MVR requirements.
• Customer service oriented with a mechanical aptitude and eagerness to learn.

This position may require a rotating on‑call schedule and availability for evenings, weekends, and holidays during peak seasons. Travel may also be necessary. Overtime and double‑time pay rates apply for applicable hours worked.

Pasadena, TX

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