Community Manager - Centennial Place

Company Description

Abode Communities is a regional non-profit real estate development and property management firm. Abode Communities Property Management manages 39 multifamily residential communities serving some 6,200 low-income people throughout California. The organization, with a 98% portfolio-wide occupancy rate, offers a full range of professional services to ensure our residential portfolios, and housing portfolios of similar community development organizations, remain physically solvent and in compliance with regulatory requirements.

Property management staff members go above and beyond to ensure each property managed becomes a pillar within its community. This is accomplished through the creation of vibrant, connected spaces that support each resident’s emotional, physical and financial ability to thrive.

• Collect rents and maintain computer records according to Abode Communities’ procedures.
• Process rent adjustments in accordance with established procedures.
• Maintain compliance with Low-Income Housing Tax Credits by assuring all files are accurate and audited.
• Monitor expenses to ensure spending is within budgetary guidelines.
• Monitor and provide explanation of monthly variances for the property’s budget.
• Post charges associated with work orders, late charges, etc. by entering them in computer and generating notices for residents.
• Follow-up delinquent accounts and pursue collections in accordance with established procedures.
• Promote Housing First principles by pro-actively working with tenants and supportive service staff to assure tenants are able to maintain their housing.
• Establish and maintain a waiting list per established procedures, ensuring that there are four applicant households per unit. If required, work with the appropriate referral agencies to ensure waiting list is maintained.
• Pro-actively market all units to low-income eligible households. If required, maintain regular communication with the appropriate referral agencies to ensure that eligible household applicants are available.
• Show vacant apartments utilizing professional marketing procedures and maintain a high level of continued occupancy by leasing property in a timely manner.
• Maintain tenant files and related documentation regarding continuing eligibility and adjustments.
• Verify eligibility according to property requirements, and utilizing Housing First principles, which may include checking references and other information on resident applications through Abode Communities’ approved credit and criminal investigative service.
• Complete rental agreements.
• Make daily deposits, if appropriate.
• Prepare reports in accordance with established procedures.
• Complete move-in and move-out reports, and send move-in and move-out packages to Regional Property Supervisor for filing and disbursement of security deposits.
• Address resident concerns in a timely professional manner. If appropriate, this should be done in collaboration with the service provider.
• Document and report all issues to Regional Property Supervisor and management, as appropriate.
• Send/post all notices regarding compliance of rules and regulations when a violation occurs.
• Issue purchase order numbers and track purchases from order through invoice utilizing Abode’s online purchasing system.
• Review invoices for correctness, accuracy, and proper coding.
• Complete and submit incident reports for all unusual events, especially those that may involve injury or damage.
• Maintain the property business office in a neat, orderly and business-like manner at all times with regularly scheduled office hours per established procedures.

• Interpret and apply personnel policies, departmental policies, and other policies and procedures for assigned staff.
• Train or assist in training other site personnel, if needed.
• Prepare and review performance appraisals and discuss with subordinates as appropriate.
• In collaboration with the Regional Property Supervisor, counsel employees regarding job performance and document in accordance with established procedures.
• Recommend disciplinary action, as needed.
• Assist and coordinate functions…