ASM - VW Assistant Service Manager

Join to apply for the ASM - VW Assistant Service Manager role at Antwerpen Automotive Group.

3 weeks ago Be among the first 25 applicants.

This range is provided by Antwerpen Automotive Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$75,000.00/yr - $/yr

Full-time position with benefits, located at Antwerpen Volkswagen, 8065 Ritchie Hwy, Pasadena, MD 21122.

• Previous experience as a Service Advisor is REQUIRED.
• Strong knowledge of automotive repair and maintenance procedures.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in using computer software for service writing and invoicing.
• Detail-oriented with strong organizational skills.
• Listen to customers’ concerns accurately.
• A valid driver’s license.

• Greet customers and provide excellent customer service.
• Listen to customer concerns and accurately document them.
• Perform vehicle inspections and recommend necessary repairs or maintenance.
• Prepare accurate estimates for repairs and services.
• Communicate with technicians to ensure timely completion of work.
• Keep customers informed about the status of their vehicles.
• Upsell additional services or products as appropriate via our Menu.
• Process customer payments and maintain accurate records.
• Maintain a clean and organized work area.

Seniority level:
Entry level

Employment type:

Full-time

Job function:
Other

Industry: Motor Vehicle Manufacturing

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